Job Description

Overview

We are seeking a highly organized and compassionate Treatment Coordinator to join our healthcare team. The ideal candidate will serve as a vital link between patients and providers, managing patient care plans, scheduling, and documentation with professionalism and efficiency. This role requires strong medical administrative skills, familiarity with electronic health record (EHR) systems, and excellent communication abilities to ensure seamless patient experiences and accurate record-keeping. Previous clinic or medical office experience, especially in dental or medical settings, is highly valued.

Responsibilities

Coordinate patient treatment plans, ensuring clarity and accuracy in documentation review and updates. Manage patient scheduling Verify insurance coverage and benefits Facilitate insurance verification processes and assist patients with billing inquiries related to medical billing and coding. Collect patient information through medical collection procedures while maintaining HIPAA compliance and confidentiality standards. Assist with intake procedures, including data entry, phone etiquette, and multi-line phone system management. Support front desk operations by managing patient flow, appointment scheduling, and maintaining accurate records. Provide exceptional patient service by addressing inquiries professionally and courteously. Maintain familiarity with dental terminology; support dental office management tasks such as filing, document management, and office organization.

Requirements

Experience with insurance verification processes is highly desirable. Excellent organizational skills with attention to detail for documentation review and data entry accuracy. Strong communication skills with professional phone etiquette Ability to handle sensitive patient information in compliance with HIPAA regulations. Familiarity with dental terminology; dental office experience is advantageous. Prior experience in healthcare customer service or administrative support roles is preferred. This position offers an opportunity to be an integral part of a dedicated dental team committed to delivering exceptional patient care through efficient administrative support and clinical coordination.
Job Type: Full-time

Work Location: In person