Job Description

Company Description

Haltom Orthodontics is a premier provider of orthodontic care in New Mexico. Established in 1970 by Dr. Tucker Haltom and led by Dr. Darren Haltom since 2012, our practice has proudly served New Mexico families for over 50 years. We are currently seeking a detail-oriented, bilingual Medicaid Billing Specialist/Front Desk Associate to join our growing team and help deliver an exceptional experience to our patients.


Check out our website here: https://haltomorthodontics.com/

As an Orthodontic Treatment Coordinator, you will be the liaison between our practice and prospective patients, ensuring they understand the value and benefits of our orthodontic treatments. This role requires strong sales experience, excellent communication skills, and a passion for helping patients achieve their dream smiles. You will be responsible for guiding patients through their treatment options, financial plans, and ultimately assisting them in making informed decisions about their orthodontic care.

Why You'll Love Working with Us:

Consistent Hours:

Enjoy a full-time 4 day/week schedule, Monday to Thursday, travelling between our 5 office locations in Albuquerque, Los Lunas, and Grants.

Competitive Pay:

Base pay ranges from $19-$25/hr, depending on experience.

Full Benefits Package:

Includes medical, dental, and vision insurance, plus generous 401k matching.

Paid Time Off:

Paid holidays and vacation time to support a healthy work-life balance.

Team Culture:

Join a supportive, collaborative team that values respect, communication, and growth.

Key Responsibilities:

Act as the primary point of contact for new and prospective patients, providing detailed information on orthodontic treatments and options. Conduct initial consultations and assessments to understand patient needs and recommend appropriate treatment plans. Effectively communicate the benefits and features of our orthodontic services, addressing any concerns or questions patients may have. Develop and present personalized financial plans, working closely with patients to find suitable payment options. Build and maintain strong relationships with patients, ensuring a positive experience and encouraging referrals. Track and report on key performance metrics related to patient conversions and sales targets.

Qualifications

What We're Looking For:

Proven experience in a similar role within orthodontics, dentistry, or healthcare coordination (preferred but not required). A professional yet personable demeanor - you excel at making patients feel comfortable and valued. Comfort and confidence in discussing financial matters, with strong communication skills to address concerns transparently. Self-motivated individual who thrives in a high-pressure setting, managing multiple priorities without missing a beat. Excellent organizational skills, attention to detail, and proficiency in dental software (e.g., OrthoTrac or similar). X-ray certification is a plus but not required. Bilingual abilities (e.g., Spanish) are a plus!

Additional Information

* multi office practice, will travel between offices. All your information will be kept confidential according to EEO guidelines.