Job Description

Task Responsibilities:

• Perform daily verification for any changes in crew positioning (hotel and travel arrangements)
• Assist with travel arrangements for Area One staff members
• Verify incoming invoices for accuracy
• Document e-travel cargo/groom requests for travel
• General filing
• Assist with disputes on hotel/ticket charges for crew and Area 1 staff members; procurement of all goods for Cargolux group by tendering, negotiating, conclude contracts, managing and administrating contracts, measuring the performance of contracts, and managing the renewal process of contracts
• Control costs and monitor the expenses and revenues for the division.

Essential Requirements For The Position:

• GDS Sabre and Amadeus for booking, ticketing, and itinerary management
• Manual Fare Construction & Ticket Exchanges - Manually pricing and reissuing exchange tickets using fare rules, historical fares, and tax recalculations
• PNR Management & Quality Control - Creating, modifying, and quality-checking complex Passenger Name Records (PNRs) for corporate clients
• Ticketing & Reissue Expertise - Ticketing processes, including revalidation, reissuance, and refund procedures
• Queue Management & Automation Tools - Managing queues, using scripts/macros, and leveraging productivity tools within Sabre and Amadeus
• Corporate Travel Policy Compliance - Ensuring all bookings align with client-specific travel policies and negotiated rates
• Travel Auditing & Back-Office Accounting - Auditing travel expenses, reconciling travel spend, and supporting financial reporting

Working Conditions:

• The position is based in Houston, Texas
• The position demands a regular presence in the office and requires vacation and other absences to be planned so as to avoid conflicting with service needs
• Flexibility may be needed with working hours
• Health Benefits: Medical, Vision, Dental. Additional ancillary plans available at low cost to the employee
• Retirement: Short waiting period to participate. Up to 6% employer match.
• Paid time off: start off with 10 vacation days a year (on an accrual basis). 48 sick hours as of date of hire, 9 holidays.
• Hourly rate: 24.00-28.00

Cargolux Airlines is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Cargolux Airlines will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact the Human Resources department at area1hr@cargolux.com.

Skills Required