Job Description

About Ignite Hope

Ignite Hope is a community-based behavioral health organization providing trauma-informed, culturally responsive mental health services to children, adolescents, and adults. We are committed to strengthening individuals, families, and communities through compassionate, high-quality care.

Job Summary

Ignite Hope is seeking a Trauma Case Manager to provide community-based, trauma-informed case management services for clients with behavioral health needs. This position works collaboratively as part of an interdisciplinary treatment team to coordinate care, advocate for clients, and support long-term stability and recovery.

This role is ideal for a mental health professional who is passionate about trauma-informed care, client advocacy, and community engagement.

Key Responsibilities

Conduct comprehensive psychosocial and needs assessments Participate in the development and monitoring of individualized treatment plans Coordinate behavioral health, medical, housing, and social service referrals Monitor client progress and service utilization to ensure continuity of care Provide crisis intervention support, including follow-up and walk-in assessments Advocate for clients within community systems and service networks Maintain accurate and timely clinical documentation, including progress notes, referrals, and discharge planning Meet productivity expectations and submit billing documentation in compliance with agency standards Collaborate with internal clinical staff and external community partners Accompany clients to appointments or community services when necessary Maintain client charts in accordance with quality, ethical, and regulatory standards Participate in required staff training and professional development
Required Qualifications

Master's degree in Social Work, Counseling, Psychology, or related behavioral health field Minimum 2 years of experience in mental health, case management, or behavioral health services Knowledge of: Trauma-informed care principles Mental health counseling and case management practices DSM-5-TR and diagnostic terminology Ethical and legal standards in behavioral health Strong written and verbal communication skills Ability to work collaboratively with multidisciplinary teams and community agencies
Preferred Qualifications

Experience in community mental health or outpatient settings Experience working with trauma-impacted populations Familiarity with Medicaid documentation and billing requirements
Compensation & Benefits

$50,000 annual salary Supportive, mission-driven team culture Training and professional development opportunities Opportunity to make a meaningful impact in underserved communities
How to Apply

Apply directly through Indeed. Qualified candidates will be contacted for an interview.

Ignite Hope is an Equal Opportunity Employer and values diversity, equity, and inclusion.

Pay: $50,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person