Job Description

The Transportation Driver is responsible for safely transporting residents, patients, or clients to and from appointments, activities, and other designated locations in a healthcare, long-term care, or assisted living setting. The driver ensures that passengers are transported in a timely, safe, and comfortable manner, adhering to all traffic laws and facility policies. The role also includes assisting passengers with mobility needs and ensuring that vehicles are properly maintained and clean.

Key Responsibilities:

Safe Transportation:

+ Transport residents or patients to medical appointments, social activities, and other outings as required by the facility.
+ Follow assigned routes and schedules, ensuring punctual and safe arrival at destinations.
+ Assist passengers with boarding and disembarking from the vehicle, ensuring their safety and comfort, especially those with mobility challenges or using wheelchairs.

Passenger Assistance:

+ Assist residents or patients with getting in and out of vehicles, using lifts, ramps, or other assistive devices as needed.
+ Ensure all passengers are properly secured, including the use of seat belts, wheelchair restraints, or other safety equipment.
+ Provide courteous and respectful service to residents, patients, and staff, addressing any concerns or needs during transport.

Vehicle Maintenance:

+ Perform daily vehicle inspections to ensure that vehicles are in safe working condition, checking fuel levels, tires, brakes, lights, and other critical components.
+ Report any vehicle issues or maintenance needs to the appropriate personnel and ensure timely repairs or servicing.
+ Maintain vehicle cleanliness, ensuring that the interior and exterior of the vehicle are clean, organized, and presentable.

Compliance and Safety:

+ Follow all state and local traffic laws, as well as facility policies and safety guidelines, when transporting residents or patients.
+ Maintain proper documentation of transportation activities, including mileage logs, passenger lists, and vehicle maintenance records.
+ Ensure compliance with all regulatory requirements, including appropriate licensing and certifications for the type of vehicle being operated.

Emergency Response:

+ Respond to emergencies or unexpected situations during transportation, such as vehicle breakdowns or medical issues, and communicate with the facility for guidance.
+ Assist passengers during emergency situations, ensuring their safety and well-being.

Collaboration and Communication:

+ Communicate effectively with facility staff, nursing, and administrative personnel to coordinate transportation schedules and ensure residents are transported according to their care plans.
+ Maintain open communication with residents and staff regarding any changes or delays in transportation schedules.

Education:

High school diploma or equivalent required.

Licensure/Certification:

Valid driver's license with a clean driving record. Commercial Driver's License (CDL) may be required depending on the size of the vehicle.

Experience:

Previous experience as a driver, especially in a healthcare or long-term care setting, is preferred.

Skills:

+ Strong knowledge of local traffic laws and safe driving practices.
+ Ability to operate vehicles equipped with lifts or ramps for passengers with mobility needs.
+ Excellent communication and customer service skills, with a compassionate and patient-centered approach.
+ Basic knowledge of vehicle maintenance and the ability to perform routine inspections.

People-Centered Rewards:

Health benefits including Medical, Dental & Vision 401k with company match Early Pay via Tapcheck! Employee Perks & Discount program PTO + Company Holidays + Floating Holidays Referral Bonus Program Mentorship Programs Internal/Upskilling Growth Opportunities * Tuition Reimbursement Program (Coming Fall 2025)