Job Description

Transportation Coordinator
Title of Position: Transportation Coordinator
Job Type: Full-time, Non-Exempt
Compensation: $25.00 per hour
Locations: Forest Hills, NY
Schedule: 35 hours per week, Monday - Friday
Join Queens Community House (QCH) and help us keep our older adult community connected and supported!
About QCH
Queens Community House (QCH) is a multi-site nonprofit organization serving the diverse population of Queens through a broad network of programs for children and youth, adults and families, and older adults.
Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. We are a modern interpretation of the traditional settlement house, bringing to our work innovative leadership and a passion for social and economic justice.
We welcome amazing individuals who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change lives.
Position Summary We are seeking a qualified Transportation Coordinator with a strong commitment to social services and older adults to work in our Transportation Services Program .
The Transportation Coordinator will manage Drivers and create/maintain all Older Adult Center program driving routes, schedules, and safety checklists. This ensures drivers can efficiently transport participants to and from Older Adult Services centers, medical appointments, and special events.
Primary Responsibilities:

• Supervise and manage Drivers assigned to QCH's six (6) Older Adult Center locations.
• Conduct annual evaluations for drivers and assist in training plan development.
• Plan and lead at least four quarterly staff meetings in collaboration with the Division Director of Older Adult Services.
• Enforce QCH Driver/Vehicle Policy rules and regulations.
• Schedule and assign drivers for program participation, medical appointments, and events.
• Maintain a roster of substitute drivers and occasionally fill in as a Driver if needed.
• Coordinate daily safety and maintenance checklist submissions.
• Manage incident report submissions involving participants and/or drivers.
• Coordinate transportation for supplies and agency events/programs.
• Ensure drivers submit accurate trip logs, mileage records, and fuel reports.
• Monitor vehicle cleanliness and communicate maintenance needs to the QCH Fleet Manager.

Qualifications:

• Valid New York State Driver's License.
• 2+ years of driving experience in New York City.
• At least 1 year of experience working in transportation.
• Sensitivity and ability to work with older adults with patience and flexibility.
• Strong written and verbal communication skills.
• Excellent interpersonal and relationship-building skills.
• Self-motivated, resourceful, and able to work both independently and collaboratively.
• Proficient in Microsoft Office (Word, Excel, Outlook) and database tools.

What We Offer
Queens Community House offers a competitive salary and a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Life insurance and flexible spending accounts (FSA)
• 403(b) retirement plan
• Up to 27 days of annual leave (17 days in the first year) and 12 sick days
• Most federal holidays off
• Professional development and training opportunities

Queens Community House, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Drug-Free Workplace.

Skills Required