Job Description

Work Schedule: Monday-Friday 10:00am Start Time

Starting Pay: $23.00/hr

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include but are not limited to transportation, and/or logistics and backhaul functions.


Transportation:

Answer all incoming calls to resolve driver, sales representative and customer issues as needed. Communicate with drivers any updates to their routes. Utilize software (MS Excel, Omnitracs, Tandem, Kronos, etc) to create, update, and communicate various reports and files for proper transportation functioning. Examples include attendance, DVIRs, backhaul spreadsheets, delivery window dispatch, driver key log, trailer temp log, transportation route update, network update, and other transportation metrics. Assist in the damages and shorts process by notifying vendors and drivers to find a resolution. Complete associated paperwork involved in damages and shorts. Other duties as assigned by manager.

Backhaul and Logistics:

Communicate key information to the proper recipient to support backhaul and transportation operations (including, but not limited to, the arrival of backhauls, daily dispatch information, backhaul scheduling/rescheduling, service updates to Omnitracs, abnormalities/delivery issues, etc). Support in logistics operations by assisting in scheduling all pick up appointments for backhaul orders and vendors for the division. Complete related paperwork and communicate backhaul and logistic information when necessary. Other duties as assigned by manager.

SUPERVISION

:

N/A

RELATIONSHIPS

Internal:

Operations, transportation, warehouse personnel, drivers

External:

Vendors

WORK ENVIRONMENT

The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.

MINIMUM QUALIFICATIONS

Related Experience/Requirements:


Minimum two years of experience in warehouse administrative or clerical position.

Knowledge/Skills/Abilities:

Effective communication both verbally and in writing. Excellent telephone and customer service ability. Strong math, analytical, and organizational skills with high attention to detail. Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook. Problem solving and critical thinking abilities to solve problems of limited scope. Strong teamwork skills with the ability to support others in the department and division.

Education

High school diploma or GED/equivalent required.

PREFERRED QUALIFICATIONS

Prior logistics, transportation, and/or warehouse experience preferred. Knowledge of DOT Hours of Service Regulations. Knowledge of our geographic delivery area.

Certifications/Training

Experience with Omnitracs, Tandem, Kronos, XATA, Manhattan, PowerDock, Airclic preferred.

PHYSICAL QUALIFICATIONS

Must be able to perform the following physical activities for described length of time:

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO:

FREQUENCY:

STAND FREQUENTLY


WALK FREQUENTLY


DRIVE VEHICLE N/A


SIT FREQUENTLY


LIFT


1-10 lbs (Sedentary) OCCASIONALLY


11-20 lbs (Light) OCCASIONALLY


21-50 lbs (Medium) OCCASIONALLY


51-100 lbs (Heavy) N/A


Over 100 lbs (Very Heavy) N/A


CARRY


1-10 lbs (Sedentary) OCCASIONALLY


11-20 lbs (Light) OCCASIONALLY


21-50 lbs (Medium) OCCASIONALLY


51-100 lbs (Heavy) N/A


Over 100 lbs (Very Heavy) N/A


PUSH/PULL*1 OCCASIONALLY


CLIMB/BALANCE*2 OCCASIONALLY


STOOP/SQUAT OCCASIONALLY


KNEEL OCCASIONALLY


BEND OCCASIONALLY


REACH ABOVE SHOULDER FREQUENTLY


TWIST OCCASIONALLY


GRASP OBJECTS*3 FREQUENTLY


MANIPULATE OBJECTS*4 FREQUENTLY


MANUAL DEXTERITY*5 FREQUENTLY


1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)


2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)


3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)


4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)


5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)