Job Description

The Planning & TOD Intern will support Capital Metro's Service Planning and Transit-Oriented Development teams by assisting with research, analysis, community engagement, and project coordination for transit and redevelopment initiatives. This role provides hands-on experience in urban planning, transit operations, GIS, and cross-departmental collaboration to help advance key agency projects.

WHAT YOU'LL BE DOING

Responsibilities may include:


Coordinate with Service Planning and TOD teams to align planning documents, standards, and project needs. Assist with peer reviews of standards and best practices across agencies. Support internal engagement, including meeting coordination, agenda setting, and detailed notetaking across departments. Conduct research and prepare draft language for new planning or TOD guidelines. Use ArcGIS and other analytical tools to create maps, conduct geospatial analysis, and support transit planning efforts. Assist with community engagement activities and represent CapMetro in neighborhood, local, and regional planning forums. Develop responses to public inquiries, including customer call reports (CCRs). Assist with writing, editing, and preparing technical memos, presentations, and reports. Support TOD project documentation, including studies, funding research, and redevelopment site materials. Participate in field reviews related to bus stop improvements, route changes, or TOD site evaluations. Submit and manage creative requests with the marketing team to update graphics and materials. Support CapMetro's Safety Management Systems (SMS) by following all safety and security policies and reporting safety concerns. Perform other duties as required and/or assigned.

WHAT YOU BRING

Currently enrolled in an accredited college/university with a major in Urban or Regional Planning, Urban Design, Architecture, Civil Engineering, Geography, or related field. Experience in transit and/or urban and regional planning preferred. Experience with Geographic Information Systems (ArcGIS) required; experience with land use, housing, or real estate transactions preferred.

Knowledge, Skills, and Abilities

Knowledge of land use, community planning, transportation planning, and transit-oriented development. Strong research and analytical skills, including data analysis and GIS skills. Clear and effective written and oral communication skills, with the ability to present to internal and external audiences. Strong organizational skills and attention to detail. Ability to maintain professional and courteous communication with staff, partners, and community members.

Compensation

This is a PAID internship.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions with opportunities to experience both office settings and operational facilities such as maintenance garages or transit hubs where safety regulations will be strictly enforced. This position works with multiple project timelines.


Incumbent must have the ability to stand and sit frequently throughout a six to eight-hour period, reach vertically for overhead use as well as horizontally. Must be able to use a telephone or headset equipment.


Incumbents must be able to lift and move material weighing up to 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions.


Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions as previously described.

Mobility Status:

As a

Stationed

position, the incumbent is expected to be assigned an individual workspace. Expected to work in the office for the majority of their work hours. Mobility status is subject to change at any time based on business needs or organizational decisions.

COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY

CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

SECURITY SENSITIVE POSITION

This position has been identified as a "Security Sensitive" position. CapMetro will conduct annual background checks on incumbents in this position. A position is "Security Sensitive" if the incumbent handles currency, has access to sensitive computerized databases, has access to master keys, or works in an area of the CapMetro that has been designated as a security-sensitive area.



At CapMetro, we work to empower, enhance, and serve the region and its communities through the responsible delivery of safe, reliable, high-quality transportation. We are driven by a culture of

Safety, Equity, Transparency, Sustainability, and Innovation

. These values guide us in our daily activities, and decision-making and position us to be a great community partner and to better serve our riders who trust us to get them where they're going!

WHAT'S IN IT FOR YOU

Work with a diverse, collaborative, and energetic workforce whose focus is to bring innovation into the industry and how we serve our customers and team members. Utilize our free and reduced-fare transit service to get to the office and then plan to hit the gym (for free) and work with our onsite trainers, before heading back home. If you have children between the ages of 6 months and 6 years old, enroll them in the onsite award-winning Childcare and Learning Center.
...and much more!

COMMITMENT TO EQUAL EMPLOYMENT OPPORTUNITY

CapMetro is an equal employment opportunity employer and committed to creating a welcoming environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. CapMetro makes hiring decisions based solely on qualifications, merit, and organization needs at the time.

CapMetro is Austin's regional public transportation provider. We've been around since 1985 and work every day to give residents, commuters, and visitors the best possible transit options available to match their busy everyday lives.
We're always on the move, connecting people with jobs, schools, restaurants, shops, festivals, and other great places to hang out. In fact, we have more than 31 million boardings each year.