Job Description

Under the direction of the Director of Training, prepares, provides and oversees technical training to HRT Maintenance employees. Develops and presents classroom & service floor training and to oversee all activities of productivity and vehicle maintenance. Administer and evaluate training programs in conjunction with maintenance shift supervisor as needed, scheduling and assigning maintenance tasks, monitoring activities and subordinates, scheduling classes and training employees in technical and non-technical aspects of maintenance, developing and organizing training manuals, lesson plans, schedules, procedures and certification programs, maintaining records and monitoring and evaluating trainees.



Other duties include representing the Maintenance Department, observing and analyzing work practices, acting as liaison between trainees and management, encouraging positive changes, resolving maintenance problems and vehicle operations issues, and coordinating with staff and other departments. This is a safety sensitive position subject to the rules and regulations of the Drug and Alcohol Policy.



Work requires supervising and monitoring performance for a regular group of employees or department including providing input on hiring/disciplinary actions and work objectives/effectiveness, performance evaluations, and realigning work as needed. Decisions regarding implementation of policies may be made in conjunction with the Director of Maintenance Training. Contact may involve support on controversial positions or the negotiation of sensitive issues or important presentation. Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions. Special projects are managed with oversight and assignments may be reviewed upon completion. Performance reviewed periodically.



Though this position requires attention mostly to training in bus and Light Rail maintenance, he/she will at times provide training to ferry, and paratransit staff.

Essential Job Functions:

(Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned.)


Creates learning environments by planning, coordinating and facilitating training, maintaining training databases, participating on committees, developing lesson plans, prescribing learning criteria, reviewing trainer criteria, researching and developing materials, and maintaining training budget. Disseminates information by training employees in both technical and non-technical maintenance, creating schedules, procedures and evaluation criteria, implementing policies, creating training aids and manuals, and practicing new techniques. Supervises staff by responding to accidents or incidents that may occur in the field, providing information on vehicle maintenance, evaluating performance and facilitating quality work, creating reports, acting as on-site inspector, supporting related projects, writing technical manuals and in-house service bulletins. Experience with overseeing maintenance activities, maintaining vehicle availability, planning work procedures, inspecting, monitoring and evaluating work, overseeing maintenance and difficult and complex repairs, identifying discrepancies, reviewing work orders, identifying training needs, dispatching calls, and coordinating safety and inspection activities. Reviews safety plans and participates in accident investigation, coordinating training programs, estimating repair costs, ensuring standards are maintained, identifying unsafe working conditions, providing recommendations, completing random inspections, updating safety information, and conducting regular safety and inspection drills. Assist staff in maintaining all documents, evaluating subordinates activities, participating in the hiring and discipline process, maintaining training and technical libraries, coordinating efforts with other departments, and serving on committees. Manage records created and received in compliance with the Hampton Roads Transit Records Management Policy and Procedures. Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, etc. Responsible for maintaining a general awareness of HRT's EMS. Responsible for handling all related job responsibilities in accordance to HRT's Environmental Policy, relevant EMS Standard Operating Procedures, and Emergency Management Plan. Responsible for ensuring employees in their respective functional areas have adequate training and tools necessary to meet the requirements of the EMS procedures and SOPs. Responsible for observing and evaluating required EMS competencies among employees in their respective functional areas.

Required Knowledge, Abilities and Skills essential to Job Functions:

Knowledge

+ Methods and techniques of conducting statistical analyses, and tracking, recording, and presenting statistical data. + Methods and techniques of evaluating and presenting training programs and making recommendations on new programs to be offered.
+ Effective communication, presentation, and facilitation methods and practices.
+ Proper English usage, spelling, grammar, and punctuation.
+ Troubleshoot, repair and program diesel and electric buses/LRV and localized programmable logic controllers, network interfaces and display units.
+ Operate buses, On Track Equipment, LRV's and other maintenance equipment as required to perform training activities
+ Theory of the operation, troubleshooting, and repair of heavy-duty engines and electrical propulsion equipment used to power buses and LRV's.
+ Experience with electric/mechanical maintenance safety practices as they pertain to diesel and electric buses and LRV's.
+ Diesel and electric Bus Heating, ventilation, and air conditioning systems.
+ Analyze malfunctions in electronic, microcomputer, mechanical, pneumatic, hydraulic, electric systems and determine necessary repairs pertaining to diesel and electric buses.
+ Methods and procedures used to repair and maintain high and low voltage electrical equipment
+ Ability to maintain accurate records and correctly use test equipment (voltmeter, ammeter, ohmmeter, oscilloscope, chart recorders, computer based instruments, meggers, wire tracer and other pertinent hand tools, used in vehicle and equipment maintenance.
+ Principles and practices of employment training and development.
+ Adult learning principles.
+ Ability to read and interpret construction plans, specifications, electronic schematics, electrical and electromechanical schematics and diagrams.
+ Training resources and equipment.
+ Current laws, regulations, and developments in areas related to maintenance.
+ Mandated State and Federal requirements.
+ Safety rules and procedures, regulations, and laws governing public transportation.
+ Accident investigation techniques.
+ Methods and techniques of preparing cost estimates for equipment damaged in accidents.
+ Filing and document storage and retrieval methods.
+ Customer service principles.
+ Supervision and motivation principles.
+ First-Aid and CPR.

Skills

+ Ability to obtain and maintain ongoing educational, training, and DOT requirements and maintain On Track Equipment Certification. + Advanced skills and knowledge in bus/LRV maintenance and systems.
+ Independent judgment and decision-making.
+ Advanced ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents.
+ Ability to deal with a system of real number; and practical application of fractions, percentages, ratios/proportions and measurement.
+ Trains Hampton Roads Transit employees in the safe and efficient performance of LRV system maintenance and proper operation of equipment/tooling.
+ Ability to understand and supervise maintenance repair, troubleshooting, equipment rebuilds and overhaul of diesel and electric buses and LRV's.
+ Provide technical training and guidance for maintenance personnel in the diagnosis, repair, preventive maintenance and service of diesel and electric buses and LRV's.
+ Ability to assist in the collection of data in support of recommendations for departmental budget allocations and/or monitor division or program/project level budget and expenditures.
+ Advanced ability to write editorials, journals, speeches, manuals, or critiques.
+ Plan, design and implement highly complex training programs and assess effectiveness.
+ Handle all internal and external contacts with courtesy, diplomacy, and tact.
+ Evaluate business and operational activities to assess training needs.
+ Read, analyze, and interpret HRT policies, professional journals, technical publications, and government regulations.
+ Write clear and effective training reports, business correspondence, and procedure manuals.
+ Effectively present information and respond to questions from groups, managers, customers, and the public.
+ Deal with difficult people and situations.
+ Learn agency and departmental operating policies, procedures, systems, methods, and tasks.
+ Learn system processes related to department and job functions.
+ Extract statistics and written information from reports and transfer to other documents.
+ Comply with random drug testing provisions for safe-sensitive classifications as required.

Required Software Knowledge and Skills essential to Job Functions:

Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential. Basic problem solving skills associated with software applications used is expected. Software usage relevant to job duties will be evaluated.



Software applications:


Advanced skills utilizing word processing, spreadsheet, presentation and database software, and specialized software related to functional areas to include but not limited to: MS Windows, MS IE, MS Office (Word, Excel, Access, PowerPoint and Outlook), SPEAR, PeopleSoft, Crystal Reports, Luminator, Twin Vision, Gasboy, Adobe Reader, Roxio CD Creator, WinZip, Symantec

Safety Responsibility:

Perform all job duties and responsibilities in a safe manner to protect one's self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures and policies. Take an active part in reporting unsafe conditions and any hazards within the workplace to their Supervisor, Manager and/or the Safety Department.

Training and/or Education:

Minimum requirements include knowledge of a specific vocational, administrative, or technical nature, which may be obtained with a two (2) year Associate degree, diploma or equivalent from an accredited college, technical business, vocational, or correspondence school in Automotive or Electric vehicle maintenance field.



Additional directly related experience beyond the minimum requirement may substitute for the required education based on the ratio of one and a half (1.5) years of experience for each (1) year of education.

Required Experience:

A minimum of five (5) years of experience in teaching the diagnosis, maintenance and/or repair of transit vehicles (Bus/LRV), diesel engines, electrical propulsion motors and related equipment. A combination of training, education, and experience that is equivalent to the criterion listed above and satisfies the knowledge, skills, and abilities requirements will also be considered.

Licenses or Certificates:

Must have CDL Class B license and/or CDL permit and the ability to acquire within sixty (60) days of employment a valid Virginia CDL Class B license with air brake and passenger endorsements. Forklift Air Conditioning 609 or Universal Other Training Certificates as required

Special Requirements:

Ability to pass DOT physical examination. This position is classified as essential personnel.

FLSA Status:

Exempt

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Job may require lifting boxes up to 40 lbs., bending, stooping, standing and walking. Work requires high-speed operation of keyboard device.

Unusual Demands:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work involves meeting multiple demands on a timely basis. Duties may require some seasonal overtime.