Job Description

Duties Description STANDARD DUTIES:

• Provide leadership, oversight, and guidance to Training Specialist 1 staff, including supervision, coaching, and professional development.
• Oversee the development, coordination, and implementation of agency-wide training initiatives (e.g., Customer Service Program, Supervisory Certificate Program).
• Support Training Specialist 1 staff in curriculum development, instructional design, and training project execution.
• Review and approve training drafts, updated materials, job aids, and related training resources for quality, accuracy, and alignment with DOL branding.
• Identify agency training needs and lead the design, development, and scheduling of appropriate training programs.
• May manage SLMS functions related to training setup, tracking, and reporting.
• Participate in complex meetings and collaborate with stakeholders to develop new training procedures, solutions, and learning strategies.
• Assist in the creation of informational materials related to new or updated training practices.
• Integrate technology, e-learning tools, and web-based platforms into training design and delivery.
• Review training metrics-including attendance, completion rates, and evaluations-submitted by Training Specialist 1 staff to support continuous improvement.
• Oversee and help maintain the EDGE SharePoint site, including approving updated training materials, videos, and job aids.
• Provide technical and programmatic assistance to EDGE Directors, including coordination of special projects, statewide training events, and Governor's Office initiatives.
• Serve as EDGE's Training Liaison for assigned divisions to ensure communication, consistency, and effective training support.
• Achieve and maintain instructor certifications in areas relevant to DOL training needs, with emphasis on technology and workplace skills.

Minimum Qualifications Competitive Minimum Qualifications:
A review of your state history is needed, if you meet any of the below Permanent Competitive qualifications. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information via email, a representative from our office will contact you via phone.
As this position requires travel, the appointee must have a valid license to operate a motor vehicle in New York State and have a motor vehicle or otherwise demonstrate their capacity to meet the transportation needs of the position.
Subsequent 55 B/C Qualifications:
A subsequent 55b/c appointment may be considered if you have one year of permanent or contingent-permanent service in a Training Specialist 1 and have a current Civil Service 55b/c approval letter.
Reassignment Qualifications:
Current Department of Labor employees only, with at least one year of permanent, contingent-permanent, or 55b/c service in a Training Specialist 2; if you have less than one year, you must be reachable on the current Training Specialist 2 eligible list for this location, if one exists.
52.7 Non-Competitive Promotion (NCP) Qualifications:
To be eligible for NCP, candidates must be in the Department of Labor promotion field and have one year or more of permanent, contingent-permanent or 55 b/c service as a Training Specialist 1. If 3 or fewer qualified Department of Labor Training Specialist 1 respond to this posting, Civil Service may approve the permanent appointment of one of the qualified Training Specialist 1 without further examination.
Note: Non-competitive refers to not competing in an examination; the appointment will be competitive.
Provisional Qualifications:
Candidates must be in the Department of Labor promotion field and have one year or more of permanent, contingent-permanent or 55 b/c service as a Training Specialist 1. The appointed candidate would have to take, pass and be reachable on the next holding of the examination to be appointed permanently.
52.6 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 21 or higher determined to be administrative by Civil Service.
70.1 Transfer Qualifications:
One year of permanent or contingent-permanent as a Grade 21 or higher determined to be similar by Civil Service.
Note: For all transfers noted, a comprehensive list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/ .
Preferred Qualifications:
Ability to initiate and maintain relationships across a diverse set of stakeholders.
Experience developing learner-centered curriculum, ADDIE model, and adult-learning theory; preferred experience in supervisory training, SLMS administration, and supporting trainer development
Additional Comments Telecommuting will be discussed during the interview
If you are a current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): 518-457-4272, BSCHR@ogs.ny.gov.
We offer a comprehensive benefits package, including:

• 13 paid holidays, 5 personal days, and a minimum of 13 vacation days per year
• Paid sick leave (CSEA and PEF employees- 13 days; M/C employees- 8 days plus free enrollment into the Income Protection Program for short-term and long-term disability coverage).
• Choice of several affordable and competitive health insurance plans
• Dental and vision insurance plans at no additional cost
• Membership in the NYS Employee's Retirement System
• NYS Deferred Compensation Investment Plan
• Eligibility to apply for Public Service Loan Forgiveness (PSLF) (full-time employees)
• Eligibility to apply for tuition reimbursement for qualifying employees and courses
• Paid Parental Leave

Our mission is to provide outstanding services to our customers-the workers and business that call New York home. We help New Yorkers find careers they will love. We build and support New York's businesses. We empower and protect New York's workers. To learn more about our mission and the exciting work of the DOL, please visit: https://dol.ny.gov/about-us
DOL is committed to fostering employee engagement and work-life balance. We offer telecommuting and alternative work schedules to eligible employees. Eligible employees may be approved to telecommute, if operationally feasible, up to 2 days per regular work-week, and not to exceed 4 days per two-week pay period. Telecommuting can be discussed at the time of interview. Our exciting training and development opportunities, including Coursera and our formal Employee Recognition Program allow us to develop, recognize, and celebrate our workforce.
Please note that specific benefits and programs may vary based on negotiating unit, current contract, length of State service, and program area.
Some positions may require additional credentials or a background check to verify your identity.

Skills Required