Job Description

Position Title: Training Program Manager, ODC
Departments: Logistics
Function: Operations
Grade: 160
Reports To: Assistant General Manager, WDC
FLSA Status: Exempt
At Sephora, our people create and drive our success. We know that delivering the best products, services, and experiences to our clients requires flawless execution. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.
Your role at Sephora... As our DC Training Supervisor, you will be responsible for the planning and execution of all training programs at assigned regional distribution center(s). You will be accountable for the identification of training needs and personnel, assessment of training effectiveness, and support for adherence to regulatory training and compliance. While this position does not have direct reports, you will work collaboratively with DC Operations Leaders to manage multiple indirect non-exempt reports. You will provide counsel, direction, evaluation, facilitation, and content creation, in partnership with DC Operations Leadership within their assigned regional DC(s). You will need to possess agility and adaptability to effectively operate within multiple systems, support multiple locations, and multiple levels, from non-exempt to Vice President.
In addition, you will partner with Operational Leadership to accomplish the following:

• * Engage and inspire our warehouse teams by creating, facilitating, and supporting training for all Sephora and temporary hourly associates - including New Hire Orientation, safety, OSHA, HazMat, and DOT training requirements.
• * Collaborate with local leadership and HR teams to create training plans and policies that support operational needs, adherence to standing operation procedures (SOPs) that will help to drive operational efficiencies.
• * Identifies and implements metrics to measure the effectiveness and departmental impact of training .
• * Certify floor trainers, and assists in evaluation and provides improvement recommendations for their work performance
• * Actively mentor and develop Training Coordinators.
• * Work with Accessibility Program Trainers and Temp Agency Trainers to ensure alignment of training process.
• * Assist with developing and/or revising, training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.

Knowledge, Skills and Abilities:

• * Must have strong written and verbal communication and be comfortable speaking/facilitating in front groups of all sizes
• * Bilingual English/Spanish, preferred.
• * Computer skills and ability to learn processes and software within a distribution environment (MS Office, Articulate 360/Storyline, Training Check, Video Creation and editing)
• * Ability to utilize technology to deliver virtual training remotely with same impact as in person
• * Provide support, development, facilitation, and content creation for individual DCs, as well as possible DC network requirements.
• * Self-motivator who can coach and mentor performance of others and is comfortable spending substantial time on DC floor, interacting with DC non-exempt associates.
• * Works with limited supervision and demonstrates agility managing own time effectively: maintains control over all current projects/responsibilities, to include using discretion in exercising work assignments and handling sensitive/confidential information.

We would love to hear from you if you have:

• * Minimum 2-4 years of professional adult classroom facilitation or similar field preferred.
• * Experience with Lean and Six Sigma methodologies preferred.
• * Experience with Warehouse Management Systems preferred.
• * Previous experience working in a distribution center, manufacturing, or warehousing industry preferred.
• * Ability to work across operational shifts and weekends.
• * Ability to support multiple locations and travel overnight for up to 50% of the time.

Supervisory Responsibilities:

• * None

Working Conditions:

• * Moderate but varying temperature and humidity in office and warehouse environments.

The annual base salary range for this position is $95,000.00 - $110,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.
While at Sephora, you'll enjoy...

• Beauty & Beyond: Every day we reimagine beauty, discover new brands, and influence positive change. Together we inspire our clients, empower people, and help them become the best versions of themselves. We think this is beautiful.
• Endless Evolution: You will learn with innovators, artists, and experts in every field. As our business evolves, so will you. Here, you're empowered to choose your own path, accelerate your growth, and be your best. As part of our family and the LVMH community, your options are endless.
• Creativity Unleashed: At Sephora, you're encouraged to explore, innovate, and have fun while working with diverse clients, teams, and leaders. You won't just partner with iconic brands; you'll help build them. We value your curiosity, your drive for success, and the emotional connections you make. Together we're defining the future of beauty.
• Bold Authenticity: Being bold and different has made us a global beauty and retail leader. At Sephora, we celebrate diversity, embrace your unique and winning spirit, and believe that real beauty is being authentically you. You are what sets us apart.
• Diversity, Inclusion & Belonging: We pledge to create a beautiful community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business-ensuring that our employees, brand partners, suppliers, and our clients feel a sense of belonging. We believe in demonstrating our values with action!

Meaningful Rewards: Sephora offers comprehensive medical, vision, and dental benefits, EAP, generous vacation and holiday time off, meaningful engagement activities, an employee discount, free beauty product gifts from brand partners, and so much more!
Sephora is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Skills Required