Training Development Specialist

Tennessee, United States

Job Description


Ready to be part of a dynamic and growing company?

ServiceMaster Brands is looking for talented people to join our team!

What We Offer:

  • Medical, Dental, and Vision start the first day of the month following your date of hire
  • 401 (k) match
  • 15 Days paid time off and paid holidays, including 2 floating holidays
  • Mental health support through Headspace Health
  • Career growth and advancement
Training Development Specialist

We are currently looking for a Training Development Specialist for our Merry Maids brand to work with the Brand Standards leader to create storyboards and design ideas for training material for the specific brand, supporting the brand goals and overall strategy. In this role, you\xe2\x80\x99ll have the opportunity to work cross-functionally across the business to deliver on assignments and projects.

What you\'ll do:
  • Produce training materials for users and instructors, based on brand standards
  • Use needs analysis to determine the best method(s) of training delivery based on results
  • Produce multimedia materials as needed including video, audio, visual design, and print materials
  • Research and evaluate tools used in design and development of training materials to enhance the quality, performance, and look
  • Manage projects according to timelines, metrics, and methods, and make sure projects are delivered as outlined and on schedule
  • Maintain communication with key stakeholders throughout project timeline
What you will bring:
  • Must be a strategic thinker with excellent problem-solving skills and the ability to determine root causes and the best development and corrective action to overcome obstacles
  • A proven self-starter with an ability to complete tasks both independently and collaboratively as part of a team
  • Ability to lead projects across a variety of departments
  • The ability to persevere setbacks by taking swift and efficient action and sharing best practices
  • Bachelor\'s Degree in business, marketing, or media and design, Master\'s Degree preferred
  • A minimum of 5-7 years of instructional design or related experience
  • Proficient in Word, Power Point, Adobe Illustrate and Adobe Captivate
  • Ability to work in a fast-paced environment in which requirements and priorities change
About Merry Maids\xc2\xae
Merry Maids is the largest home cleaning franchise network in the United States. Merry Maids provides services in 48 states and the District of Columbia through approximately 450 company-owned locations and franchised outlets. The company also provides home cleaning services in Canada, Ireland, and the United Kingdom and has licensing arrangements whereby licensees provide these services in Hong Kong, Japan, South America, South Korea, Southeast Asia, and Australia. Through its company-owned and franchise locations, Merry Maids employs more than 8,000 home cleaning professionals who service homes on four continents, including more than 200,000 homes in North America every month. Merry Maids is a business unit of Atlanta-based ServiceMaster\xc2\xae Brands, a leading franchise provider of needs-based residential and commercial services. Go to for more information about Merry Maids or follow us at twitter.com/MerryMaids and facebook.com/MerryMaids.

About ServiceMaster Brands

ServiceMaster\xc2\xae Brands\xc2\xae is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore\xc2\xae, ServiceMaster Clean\xc2\xae, Merry Maids\xc2\xae, TWO MEN AND A TRUCK\xc2\xae, Aftermath Services\xc2\xae, Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our mission to Making Everyday Heroes More Heroic\xe2\x84\xa2. From our franchisee experience to career development to our community outreach efforts, our values \xe2\x80\x93 We Serve, We Care, We Deliver, We Do - guide us.

Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders\xe2\x80\x94they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute. Life inside our company is the opportunity to do the best work of your career.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi-location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi-location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries. Please visit www.roarkcapital.com to learn more.

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

ServiceMaster

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Job Detail

  • Job Id
    JD4368865
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tennessee, United States
  • Education
    Not mentioned