Job Description

Empowering Businesses. Enabling Success.

At Visual Edge IT, we help organizations nationwide harness the power of technology to work smarter, stay secure, and grow stronger. From managed IT services and cybersecurity to print solutions and document workflow, we deliver innovative, customized strategies that give our clients the edge in an ever-changing business landscape. Our nationwide network combines the personalized service of local teams with the strength and resources of a national leader--ensuring that every client gets both technology that works and people who care.
With more than two decades of experience and a team of skilled technology professionals, we pride ourselves on building partnerships that go beyond service contracts. When you join Visual Edge IT, you become part of a collaborative, solutions-driven culture where your expertise helps shape the future for businesses across the country. Together, we don't just solve technology challenges--we create opportunities for success.

Job Summary:
Visual Edge IT is seeking a

Training & Development Specialist

to design, deliver, and optimize impactful learning programs that empower our people and elevate performance across the organization. In this role, you'll combine creativity and strategy to develop learning experiences that enhance employee skills, strengthen leadership capabilities, and align with our Total Technology vision.


You'll collaborate closely with managers, HR partners, and department leaders to identify skill gaps, develop targeted programs, and measure results that directly support business goals. This is a hands-on role for an experienced instructional designer and facilitator who thrives on building meaningful learning experiences that drive measurable impact.

Roles and Responsibilities
Design, develop, and deliver engaging learning programs across multiple modalities, including instructor-led, e-learning, and blended formats. Partner with leaders and subject matter experts to identify training needs and develop targeted programs for onboarding, compliance, leadership, and technical skills. Create and maintain course materials, job aids, and multimedia learning content using modern instructional design principles. Track and analyze learning metrics to measure effectiveness, drive continuous improvement, and demonstrate ROI. Administer and enhance the Learning Management System (LMS) to ensure accessibility, accuracy, and alignment with employee development goals. Leverage data, feedback, and emerging technologies to continuously evolve and modernize the learning experience. Facilitate training sessions that foster engagement, knowledge retention, and skill application. Other duties as assigned.

Required Skills / Experience
5+ years of experience in learning & development, instructional design, or corporate training. Bachelor's degree in Instructional Design, Education, Human Resources, Organizational Development, or a related field required. Master's degree preferred. Strong understanding of adult learning principles, instructional design methodologies (ADDIE or similar), and training evaluation models. Experience designing and delivering training in both classroom and virtual settings. Proficiency with LMS administration and e-learning tools such as Articulate, Captivate, or Camtasia. Excellent facilitation, communication, and project management skills. An advanced certification in Learning & Development is preferred but not required. Leading enterprise-wide training or leadership development initiatives. Learning analytics, reporting, and ROI measurement. Graphic design, video production, or multimedia content creation.

At Visual Edge IT, we are proud to provide:

Work-Life Balance

Visual Edge IT promotes a healthy work-life balance for employees by offering competitive pay, PTO, and nine paid holidays per year. We are always reviewing and finding new ways to support our employees' unique needs.

Career Path

We encourage growth from within Visual Edge IT. We seek outside candidates who are driven that we can nurture along a career path and we hire/promote internally. We also have opportunities to develop talent through training programs.

Insurance Benefits

We offer multiple plans to choose from to fit your individual needs. We offer medical, HSA, dental, vision, short-term disability, long-term disability, voluntary life insurance, employee assistance program, and wellness programs. We provide all of our employees a $50k life insurance policy at no cost to our team members.

401(k)

Visual Edge gives employees access to a 401k program and offers an employer match benefit. Visual Edge IT will match 100% of an employee's contribution up to the first 3% and will provide an additional 50% match on the next 2% of the employee contribution.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.