Job Description

FOR MONROE!



We are looking for a

motivated, knowledgeable, and customer-focused Wireless Sales Associate

to join our

Total Wireless (Verizon)

retail team. The ideal candidate must be

familiar with smartphones, prepaid wireless plans, accessories, and Verizon/Total Wireless products

and be comfortable explaining features, pricing, and promotions to customers.

This role is sales-focused and requires strong communication skills, product knowledge, and the ability to deliver a professional customer experience.

Responsibilities

Sell

Total Wireless (Verizon)

prepaid wireless plans Activate new lines, upgrades, ports, and device swaps Educate customers on

phones, plans, promotions, and features

Demonstrate smartphones, tablets, hotspots, and accessories Sell and upsell

accessories, protection plans, and add-ons

Troubleshoot basic device and service issues Accurately process transactions using POS and carrier systems Meet or exceed daily, weekly, and monthly sales goals Maintain clean, organized, and fully merchandised sales floor Follow all carrier, company, and compliance policies Provide excellent customer service before and after the sale
Requirements

Prior experience in wireless retail or mobile phone sales (required)

Familiarity with Total Wireless and/or Verizon products, plans, and devices (required)

Strong sales and customer service skills Ability to explain technical information in simple terms Comfortable working with POS systems and activation platforms Reliable, punctual, and professional appearance Ability to work weekends and flexible shifts High school diploma or equivalent
Preferred Qualifications

Experience with

Verizon prepaid or Total Wireless activations

Bilingual (English/Spanish) is a plus Proven sales performance or commission-based experience Experience selling accessories and add-ons
What We Offer

Competitive hourly pay + commissions Sales incentives and performance bonuses Training and ongoing support Growth opportunities within the company
Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Work Location: In person