Tier 1 Tech Support

Santa Fe, NM, US, United States

Job Description

Join Our Team as a Tier I Technician!

We're looking for a tech-savvy problem solver to be the first point of contact for user support. If you enjoy helping others and making technology work seamlessly, this role is for you!

What You'll Do:

Support users via phone, email, and tickets.

Troubleshoot hardware, software, and network issues.

Document support requests and resolutions.

Assist with account setups and password resets.

Escalate complex issues when needed.

And more!

What We're Looking For:

Organized, detail-oriented, and multitasking skills.

Strong communication, both verbal and written.

Familiarity with Windows OS, Office 365, and basic networking.

Job Details:

Location: Santa Fe, NM

Hours: Full-time, Monday to Friday

Pay: $18.00 - $22.00 per hour

Ready to Apply?

If you're eager to learn and help others, we'd love to hear from you!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

Paid time off Professional development assistance
Experience:

Help desk: 1 year (Preferred) Windows: 1 year (Preferred)
Ability to Commute:

Santa Fe, NM 87505 (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD6669790
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    18.0 22.0 USD
  • Employment Status
    Permanent
  • Job Location
    Santa Fe, NM, US, United States
  • Education
    Not mentioned