Job Details:
Summary :
This position will reside at our Gadsden, AL location. The primary purpose of this position is to provide process and transactional support for payroll and HR systems & processes including support for all users through the resolution of cases (using Service Now technology), chat, and phone support. This position is expected to be the first point of contact with handling all support calls routing to the People Operations team and other tasks as required to resolve first-level support requests.
Essential Duties & Responsibilities :
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