Ticket Sales Agent, Gateway Arch St. Louis, Missouri

Saint Louis, MO, United States

Job Description

Ticket Sales Agent, Gateway Arch ($16.30/hr + $500 Hiring Incentive)
Mission
Be a part of the Gateway Arch team by working as a Ticket Sales Agent! The Gateway Arch is looking for enthusiastic individuals who can effectively interact with guests and ensure a memorable visit to the Arch. Please see the following information regarding position expectations, skills, and requirements.
Expectations

  • Always have a positive, friendly, and approachable demeanor while having fun!
  • Continually exceed guests' expectations by always having a guest first attitude.
  • Be prompt and accountable when you are scheduled to work.
  • Follow the dress code by always wearing your uniform.
  • Adhere to all policies and procedures of the Gateway Arch and National Park Service.
  • Maintain a professional appearance.
  • Engage incoming and departing guests in a warm, genuine and friendly manner when working as a greeter.
  • Maintain an alert, professional posture when not actively engaged in guest transactions.
  • Keep work area tidy and clean.
Requirements
  • Must be at least 16 years of age or older.
  • Must pass alcohol and drug screening (to include THC).
  • Must pass basic background check.
  • Must pass math proficiency questionnaire (located in employee application).
  • Must have weekend, evening and holiday availability.
Knowledge, Skills & Abilities
  • Excellent communication skills and enthusiastic tone of voice
  • Ability to cross-sell and up-sell Gateway Arch attractions
  • Ability to learn ticketing software
  • Basic computer skills
  • Active listening to ensure full attention is given to guests and their current needs
  • Ability to manage high volume of work
  • Previous cashier experience highly desirable
  • Ability to sit for 3 continuous hours and up to 9 hours a day
$500 Hiring Incentive
  • 1st payment - $150 following successful completion of 30 days of employment
  • 2nd payment - $150 following successful completion of 90 days of employment
  • 3rd payment - $200 following successful completion of 150 days of employment
*Employees must work at least 15.5 hours per week to be eligible
Benefits
  • All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus
  • FREE Parking at Local Garage
  • Eligible to earn paid time off after 180 days
  • Discount at Arch Cafe
  • Discount at Paddlewheel Cafe
  • Discount at Arch Store
  • 2 St. Louis Riverfront Cruise tickets
Typical Summer Season (Memorial Day to Labor Day) Hours of Operation are 9 a.m. to 8 p.m.
Typical Winter Season (Labor Day to Memorial Day) Hours of Operation are 9 a.m. to 6 p.m.
Closed on Thanksgiving Day, Christmas Day, and New Year's Day
Busiest Times of the Year:
  • Last two weeks in March
  • Memorial Day Weekend
  • Fourth of July
  • Mid-June through Mid-August
  • Labor Day Weekend
  • Thanksgiving Weekend
  • Christmas through New Year's Eve
*It is important to note that although we attempt to be as flexible as possible in scheduling, it is difficult to receive time off around holidays.
Bi-State Development is an equal opportunity employer.

Skills Required

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Job Detail

  • Job Id
    JD5791501
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $16.30 per hour
  • Employment Status
    Permanent
  • Job Location
    Saint Louis, MO, United States
  • Education
    Not mentioned