Job Description

Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it\xe2\x80\x99s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Job Summary: As a Ticket Checker, you will play an essential role in creating an experience of a lifetime for our guests. Our team works primarily in the lift mazes by greeting guests by name and validating their access every time. We play a unique role at our resorts by providing a fun, welcoming atmosphere for our guests while ensuring our products\' integrity.
Job Specifications:

• Expected Pay Range: $20.00 - $21.36 / hour
• Shift & Schedule Availability: Part Time, Holiday Help
  • Night Ski shift to 4pm-7pm
  • Flexible as well as consistent scheduling is available, with the understanding that weekends & holidays are our busiest times
• Skill Level: Entry Level
• Other Specifics: We provide Keystone issued uniforms

Job Responsibilities:

• Deliver premium guest service by providing information and assistance with a smile

• Validating tickets - ensure our guests have their own valid product before loading our lifts
• Work cooperatively with other teams to ensure lift lines are safely managed and lifts are loaded efficiently
• Maintain and secure departmental equipment - scan devices, radios, etc
• Escalate issues to leadership as they arise, from safety to products
• Be an ambassador for My Epic; provide insightful advice and friendly My Epic support to guests in need, and be knowledgeable of where guests can go for additional support.
• Other duties as assigned

Job Requirements:

• Must be able to communicate fluently in English
• Willingness to work 15+ hours/week Part Time
• Ability to work outdoors in all types of inclement weather, standing and moving for entire shift on potentially slippery or uneven surfaces.
• Adherence to safety standards and procedures. Be Safe is our number one value!

A Ticket Checker Resort Associate is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

• Mountain Activities
• Retail Rental operations
• Food and Beverage Support

• Ticket sales or scanning
• Lift Operations
• Base Area Operations

Holiday Help Scheduling Requirements:
100 Service Hours per winter season required, which can be done in the following 3 different ways:

• 100 hours worked over Christmas thru the New-Year Holiday
• 100 hours worked as a 5-8 hour shift once a week on a Saturday
• 100 hours worked over Thanksgiving, Christmas/New-Year, MLK weekend, President\xe2\x80\x99s week/weekend, Spring Break and/or Easter holiday

The expected pay range is $20.00 - $21.36. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 498422
Reference Date: 10/05/2023
Job Code Function: Product Sales/Scanning