Job Description

Position Overview

The Therapeutic Support Professional is responsible for ensuring the safety, supervision, and well-being of children in a therapeutic and trauma-informed care environment. This role emphasizes the use of Trust-Based Relational Intervention (TBRI) strategies to build healthy connections and support individualized treatment plans. The Therapeutic Support Professional ensures compliance with Texas T3C standards and provides a nurturing, structured environment for children with behavioral and emotional challenges.

Essential Duties

Direct Supervision and Observation

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Provide active supervision of children in living spaces and common areas, maintaining awareness of their whereabouts at all times during the shift.

Behavioral Support

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Interact, observe, and supervise children according to their individualized treatment and behavior support plans. Set and enforce appropriate behavioral limits in alignment with agency policies.

Crisis Management

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Proactively manage and de-escalate crises using TBRI strategies and verbal redirection. Prevent escalation by creating a safe, predictable environment.

Documentation and Reporting

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Complete and submit required documentation (e.g., behavior sheets, observation notes, incident reports) before the end of each shift.

Daily Living Skills Support

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Assist children in basic life skills, including bathing, feeding, cleaning, shopping, and laundry.

Environment Maintenance

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Clean, organize, and maintain children's living spaces to promote safety and therapeutic conditions.

Therapy Participation

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Accompany children to therapy sessions and actively participate as needed.

Goal Achievement

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Teach, supervise, and support children in achieving daily goals and milestones.

Social Interaction

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Foster positive behavior, social interaction, and community inclusion through conversation and activities.

Transportation and Safety

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Safely transport children to appointments, outings, and activities, following established protocols.

New Resident Orientation

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Assist in the orientation process for new residents.

Incident Reporting

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Accurately report and document incidents in a timely manner (prior to the end of the shift).

Collaboration and Training

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Attend supervision, team meetings, and required training sessions.

Support Services

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Provide backup assistance to other units and programs as needed.

Licensing Compliance

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Complete required training hours as outlined by licensing standards.

Working Relationships

Collaborate with program management, staff, and volunteers to meet the needs of children and achieve program goals. Maintain ethical, professional relationships with children and staff, adhering to the agency's Code of Ethics. Promote a positive and supportive team environment that reflects agency values and policies.

Qualifications

Minimum Requirements:

High School Diploma or GED equivalent. Valid Texas Driver's License. Must be 21 years or older (per licensing requirements). Prior full-time work experience, preferably in a similar environment or with children. Knowledge of behavior modification techniques and therapeutic settings. Strong communication and time management skills. Ability to work independently and as part of a team.

Preferred Qualifications:

Bachelor's degree in Social Work, Human Services, or a related field. Six months of experience in a residential care facility or similar setting. Basic knowledge of trauma-informed care, including TBRI. Conflict resolution and de-escalation skills. Strong interpersonal skills for diverse populations. Proficiency in Microsoft Word, Excel, and Outlook.

Physical Demands & Work Conditions

Work with a diverse population of youth with varying degrees of trauma and behavioral challenges. Stand for extended periods and assist in physically demanding tasks. * Lift, push, pull, or move up to 125 lbs when required.