This position is ideal for someone who enjoys working with people, takes pride in providing
excellent service
, and has a
sales-driven mindset
-- someone who can spot opportunities to
upsell and cross-sell
shipping, printing, and mailbox services.
Essential Duties & Responsibilities
Deliver
exceptional customer service
in a fast-paced retail and print environment.
Process customer shipments using
UPS systems
, including weighing, measuring, and preparing labels.
Pack and ship
items safely according to UPS Packaging Guidelines.
Assist in print production
, including copies, scanning, binding, laminating, banners, business cards, and large-format printing.
Operate the POS Systems,
cash register
, complete sales transactions, and reconcile cash drawers accurately.
Proactively
upsell and cross-sell
store products and services.
Sort incoming mail and place it into customer mailboxes. Handle outgoing packages and mail.
Perform
general housekeeping
to maintain a clean, organized, and professional workspace.
Support other store functions as needed --
team flexibility is key
.
Open or Close
the store and perform start of the day or end of the day operations.
Qualifications & Skills
3+ years of retail, print, or customer service experience
preferred.
Strong
discipline, reliability, and punctuality
-- consistent attendance is essential.
Proven ability to deliver
exceptional customer experiences
.
Natural
sales mentality
-- enjoys engaging customers and promoting solutions that fit their needs.
Professional verbal and written communication skills.
Solid computer and
point-of-sale
proficiency.
Strong math and cash-handling accuracy.
Ability to
stand for extended periods
and lift up to
50 lbs.
High school diploma required;
some college preferred.
Why Join Us
Be part of a
trusted, customer-first brand
with a strong local reputation.
Enjoy a role that blends
retail, shipping, and print production
in one dynamic environment.
Opportunity to
grow your sales, technical, and service skills
.
If you take pride in providing great service, enjoy working with customers, and want to grow in a fast-paced retail, shipping and print environment -- we'd love to meet you!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
Employee discount
Work Location: In person
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