Job Description

St. John or Merrillville
Seeking full-time and part-time fulfillment at both our St. John and Merrillville locations.
To receive, sort, price, tag, and stock donations, keeping the flow of donations moving quickly from drive-thru to the sales floor, and to generally aid in the smooth operation of a fast-paced retail store.. This position reports to the Store Manager and/or Production Manager, who evaluates performance annually.
In addition, knows and understands the Goodwill Mission: "Empower people to achieve their most abundant life".
Embodies our Company Core Values of: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do The Right Thing.
Responsibilities:

• Sort, price, and tag donated textiles at a minimum rate of 80 pieces per hour (PPH), maintaining quality standards.
• Retrieve the Textile Production Sheet at the beginning of each shift and turn it in upon completion.
• Transport carts containing items to be processed.
• Process donations promptly.
• Dispose of trash into designated True Trash receptacles as needed.
• Organize racks for efficient stocking.
• Pay Levels (These rates are set as the standard and may differ based on state minimum wage regulations or prevailing rate of the location):
• Training Level: Below 80 pieces per hour: Starting rate at $11 per hour.

The employee will have four weeks to achieve a goal of 80 pieces per hour (PPH). If this goal is not reached within four weeks, coaching and ongoing support from management will be provided to assist in attaining this goal. After eight weeks, if the 80 PPH goal is not met and there are no qualifying open positions, termination may be considered. However, the primary aim is to transition the employee to an available position whenever possible, unless attendance or other performance issues are being addressed.

• Level 2: 80-90 pieces per hour: Increases to $15 per hour upon reaching 80 PPH for the first time.

If PPH drops below 80, the employee will be allotted a three-week period for improvement before progressive discipline is initiated, including coaching and warnings. These warnings expire after six months.

• Level 3 (High Performers): 91-110 pieces per hour - Increases to $16 per hour (requires a 3-week average of at least 91 before pay change is effective).
• Level 4 (High Performers): 111-130+ pieces per hour - Increases to $17 per hour (requires a 3-week average of at least 111 before pay change is effective).
• Once Level 3 or 4 is reached, the employee will be required to maintain the PPH to stay at the High Performer pay level. If the PPH falls below this level, a three-week period for improvement is implemented. Failure to do so may result in performance discussions and associated pay adjustments.
• Additional Expectations:
• Daily recording of PPH for tracking purposes is mandatory. Failure to do so may impact pay rate.
• Z-racks are considered 100 pieces per rack.
• Other duties as assigned by the supervisor.

Qualifications:

• Authorized to work in the United States
• Flexible availability
• Able to frequently bend, twist, push, pull, reach above shoulder level, crouch or stoop, kneel, repetitively use feet, and use head and neck in a twisting or static motion, and to look up and/or down, and lift and/or move up to 50 lbs.

Ability to utilize light industrial equipment, including:

• Tagging gun, stickers, tags, standard office supplies
• Pallet stacker, pallet jack
• Compactor: must be 18 to operate

About Company:
At Goodwill Industries of Michiana - Northwest, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.
We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you'll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.
Join us at Goodwill Industries, where you'll be part of a forward-thinking team that values your unique strengths and contributions. Here, you'll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.

Skills Required