Job Description

NTT DATA Corporation is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth.

NTT DATA Services currently seeks a Test Data Specialist QA to join our team working project in Phoenix, AZ. Must be local to Phoenix, AZ to come in once a month for meetings.

JOB DESCRIPTION: Responsible for creating and managing data that will be used through all phases of the Software Development Life Cycle by various testing teams in the organization to support in-scope testing activities. The Test Data Coordinator will assist in the planning, organizing, and provisioning of test data for all applications; both Vendor Managed and Legacy applications for major projects.

• Manage efforts necessary to identify and define test data needs based on business requirements for Vendor Managed and Legacy Applications and surrounding/interfacing systems. This requires working with management and staff in multiple departments.
• Extract, import and export test data in various databases and file formats.
• Ownership of Test Data required to support all functional and non-functional testing.
• Serve as a subject matter expert on test data for testing teams and dev teams where applicable.
• Identify, design, and implement test data process improvements that involve automating manual processes of existing test data generation to optimize delivery.
• Optimize test data processes based on lessons learned through projects.
• Manage test data challenges for the testing team providing guidance, training and mentoring of the team members where needed.
• Collaborate with Governance & Standards Lead to develop reusable templates for documenting test data requirements.
• Partner with Governance & Standards Lead to ensure adherence to test data policies and strategies to make certain data is synchronized across different systems.
• Perform data auditing activities and assist with ongoing governance and data architecture processes.
• Work with Test Lead to ensure test data requirements are met.
• Assist in triage of defects and in finding a solution to defects that are related to test data inconsistencies.
• Apply extensive expertise in integration and test and be recognized as a subject matter expert in managing data.
• Partner with management to define the test data management strategy roadmap.
• Execute on the test data management strategy roadmap by consulting with relevant stakeholders.
• Support test lead when needed.
• Support Functional test planning, design, test data preparation, and execution activities.
• Identify and mitigate/escalate risks and issues to the test lead that are related to test data inconsistencies.
• Identify test data anomalies and perform data reconciliations.
• Identify relationships in disparate data and resolve test data discrepancies.
• Coordinate with other Enterprise teams to acquire/provision de-identified test data required to support planned testing
• Coordinate with Release/Change/Environment Management teams to setup test data in various non prod environments to enable the planned testing
• Coordinate with testing team, automation team, environment team, and other Enterprise teams to assess test data gaps in test environments to support planned testing
• Validate consistency of data in test environments.
• Formulate test data backup plans and ensure that they are implemented in a timely fashion and properly secured.
• Work on and coordinate special projects as requested by management.
• The position requires a full-time work schedule and does not support work from home. Full-time is defined as working at least 40 hours per week, plus any overtime as requested or needed to perform job responsibilities.
• Perform all other duties as assigned.

REQUIRED COMPETENCIES 1. Required Job Skills

• High skill in use of office equipment, including copiers, fax machines, scanner, and telephones
• High PC proficiency
• Proficient in spreadsheet, database and word processing software
• Knowledge of HIPAA and standard code sets and their appropriate use
• Ability to read files, file formats, workflows, and data flows
• Able to run SQL, or similar, queries 2. Required Professional Competencies
• Foundational understanding of testing processes within Agile delivery models
• Work with all levels of management and functional areas in *** and understand the potential implications of system changes to those areas
• Customer service skills to deal with sensitive and difficult customer situations
• Strong interpersonal and communication skills, with a problem-solving mindset
• Demonstrated ability to design and execute Functional testing within various health plan domains (reports, commissions, claims, financials, customer service, operational reports, providers, products and benefits, etc.)
• Proficient in End-to-End operational flows across various health plan domains (reports, commissions, claims, financials, customer service, operational reports, providers, products and benefits, etc.)
• Deep understanding of testing methodology, terminology, estimation models, templates etc.
• Deep understanding of the Software Development Life-Cycle and associated processes
• Demonstrated ability to collaborate with Build teams to resolve defects
• Demonstrated ability to make effective use of Test Data
• Demonstrated ability to effectively leverage testing tools in Test Management
• Demonstrated ability to capture key testing metrics, create accurate status reports, and drive transparency into test execution status
• Demonstrated ability to identify and mitigate Risks and Issues related to Testing
• Proficient in estimating effort and allocating work across the team
• Strong understanding of information systems, business processes and the key drivers and measures for success
• Strong analytical and decision making skills.
• Maintain confidentiality and privacy.
• Strong organizational skills. 3. Required Leadership Experience and Competencies
• Proficient in representing test status to leadership teams
• Provide leadership, promote teamwork, meet objectives and exercise independent judgment
• Experience leading and implementing projects and working collaboratively with other departments and levels of administration PREFERRED COMPETENCIES1. Preferred Job Skills
• Proficient in identifying test data needs during test planning and test script design in a health plan context
• Demonstrated ability to collaborate with large testing teams, including vendor teams to assess and mitigate test data gaps
• Foundational understanding of key Data Management principles (e.g. data consistency, integrity etc.)
• Foundational understanding of key enterprise systems
• Advanced proficiency in spreadsheet, SQL queries, database, and flow charting software.
• Advanced knowledge of data mapping techniques.
• Advanced knowledge of computer operating systems.
• Advanced knowledge of programming, database systems, and data management. 2. Preferred Professional Competencies
• Demonstrate flexibility, anticipate customer needs and communicate in a manner consistent with business strategy
• Advanced tactical planning and decision-making skills
• Able to cope with multiple priorities and high customer expectations and bridge the demands between internal and external customers
• Advanced understanding of information systems, business processes and key drivers and measures for success
• Advanced analytical and diagnostic skills

About NTT DATA Services: *** All new hires will be required to successfully complete our training classes and demonstrate proficiency of the material ***

NTT DATA Services is a recognized leader in IT and business services, including cloud, data, and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients\' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic #INDIST

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