Job Description

About Us

: LifeMoves is one of the largest and most effective providers of shelter and supportive services across Silicon Valley and the San Francisco Peninsula. As a results-driven organization, since 1987, our mission has been to provide interim housing and supportive services that create opportunities for homeless families and individuals to rapidly return to stable housing and long-term self-sufficiency. Our successful therapeutic service model combines clean, modern housing with intensive supportive services that promote dignity and motivate our clients to achieve autonomy. LifeMoves operates over 15 major sites from San Jose to Daly City.

Culture:

LifeMoves staff are dedicated to serving our community. Diverse in background, outlook and life experience, our team addresses important social issues with passion and creativity. A culture of collaboration and innovation provides a thriving environment for all. We foster personal growth through ongoing investment in the professional development of our staff. Together, we are committed to breaking the cycle of homelessness and helping our clients achieve long-term self-sufficiency.

Site Details:

LifeMoves | Guadalupe EIH is part of the overall SJ Bridge program, which includes the Goodwill of Silicon Valley - SJ Bridge employment program. LifeMoves will provide appropriate on-site services or connection to suitable services to include housing search for suitable housing solutions and provide basic needs. LifeMoves will provide support services that support self-sufficiency (e.g. financial workshops, resume building, nutrition, and conflict resolution) to participants with the goal of securing permanent housing for the participants. We provide opportunities that build brighter futures for the next generation.


LifeMoves will provide support services that support self-sufficiency (e.g. financial workshops, resume building, nutrition, and conflict resolution) to participants to secure permanent housing for the participants. We provide opportunities that build brighter futures for the next generation. Under the supervision of the Program Director, Case Managers act as strong supports and advocates for clients, with the ultimate goal of helping them attain stable housing and self-sufficiency. Their responsibilities include developing and implementing individual case plans for a caseload of clients, as well as assisting the Program Director to maintain the facilities and develop program services.

Position Summary:

The

Program Aide

is responsible for ensuring the facility and community spaces are well kept and functioning. The Program Aide is also responsible for administrative tasks that contribute to facility operations. The successful candidate should exhibit exceptional interpersonal skills and the ability to interact effectively with other staff, clients, donors, and partnering agencies and always with sensitivity to the needs of the homeless population.


We are seeking a reliable and motivated Program Aide to join our team for a

Day Shift

schedule, working

Tuesday through Saturday

.

Primary Duties:

Greet donors and volunteers and assist them with their needs. Assist with organizations of supplies and donations. Answer phones and provide assistance to callers. Be available to welcome new program participants, complete intakes and supervise move-ins and move-outs. Order and maintain inventory of supplies for site including supplies and maintenance items. Monitor client activities within the shelter; maintain a safe and supportive atmosphere; ensure client adherence to program rules, especially regarding clean and sober behavior. Perform and/or monitor all site maintenance duties as required in order to provide a safe, clean, and functional environment. Complete projects to improve facility beautification and upkeep. Order and maintain organized storage of all operational supplies and related inventory documentation for site in a timely manner. This includes, but is not limited to, Food Bank, janitorial and maintenance supplies as well as donations. Complete administrative tasks that include the use of Microsoft Excel and Word. Ensure that weekly company vehicle maintenance checks are completed, documented, and vehicle safety and cleanliness are a priority. Respond to crisis in a calm manner. Perform other related duties as assigned

QUALIFICATIONS

Service Level Qualifications:

Care, Respect, Empathy:

Willingness and ability to work with people from all backgrounds with care, respect, and empathy. Understands and is committed to learning about, diversity, equity, inclusion, and belonging (DEIB) practices. Demonstrates radical hospitality by welcoming everyone with kindness, respect, and non-judgment.

Emotional Regulation:

Manages stress and emotions professionally, remaining calm and supportive even under pressure. Understands and practices de-escalation techniques to support safety and positive client outcomes.

Growth Mindset:

Open to feedback, asks questions, and shows a strong growth mindset focused on continuous learning. Curious and motivated to learn about trauma-informed care, crisis support, and harm reduction practices.

Team & Independence:

Works well both independently and as part of a collaborative team. Follows directions, communicates clearly, and seeks help or clarification when needed.

Documentation:

Maintains clear, unbiased, and professional documentation and communication.

Organization & Prioritization:

Demonstrates organizational skills and attention to detail to support smooth daily operations. Shows initiative, takes responsibility for tasks, and engages actively with clients, coworkers, and community partners.

Technology:

Comfortable using basic technology, including phone and messaging systems, email, Microsoft Word, Excel, and databases to complete administrative tasks.

SUPERVISORY RESPONSIBILITIES

N/A

TRAVEL REQUIREMENTS

N/A

PHYSICAL DEMANDS

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with internal and external individuals. The employee must frequently use hands or fingers and handle or feel objects, tools, or controls. The employee must frequently stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus.

COMPENSATION AND BENEFITS

This rewarding role offers a competitive annual base salary and an opportunity to participate in the LifeMoves benefits package.




LifeMoves is an equal opportunity employer (EOE) committed to building a culturally diverse staff representing the communities we serve. We provide equal employment opportunities to all individuals without regard to age, race, color, religion, sex, national origin, political affiliation, marital status, physical or mental disability (non-disqualifying), sexual orientation, membership or non-membership in an employee organization, personal favoritism, lived experiences or any other non-merit-based factor. Candidates who are bilingual/bi-cultural, of color, Native/Indigenous, with disabilities, who identify as LGBTQIA+, or who are members of other marginalized groups are strongly encouraged to apply. We aim to create and sustain inclusive, equitable, and welcoming environments where everyone can thrive.




This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of LifeMoves. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility.




If you require a disability accommodation during the application process, please contact the Human Resources Department at (650) 685-5880.