plays a key role in supporting team members who are relocating from outside the local area to their designated work location. This position is responsible for coordinating and supporting all aspects of the relocation experience, including travel logistics, temporary and permanent housing, transportation, onboarding support, and community acclimation.
This role serves as a primary point of contact for relocated team members, ensuring a smooth transition and positive experience while partnering closely with HR, operations, and recruiting teams.
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Key Duties and Responsibilities
Team Member Relocation & Onboarding
Coordinate travel arrangements for relocated team members, including airport shuttles, arrival logistics, and hotel accommodations
Assist with the onboarding process for newly relocated team members
Greet relocated team members upon arrival and guide them through the relocation and onboarding process
Conduct weekly check-ins with newly relocated team members to assess needs and address concerns
Housing & Logistics Coordination
Maintain accurate occupancy lists and track hotel placements, check-in, and check-out dates
Monitor housing payroll deductions and submit weekly reports to payroll
Manage hotel-related issues and escalate concerns as appropriate
Act as a liaison and mediator for housing-related issues
Serve as the primary point of contact for team member housing concerns and complaints
Assist team members in identifying suitable local housing options
Support & Communication
Facilitate team member issues and direct them to appropriate internal resources
Support the relocation recruiting team as needed
Manage and maintain relocation tracking boards and documentation
Assist team members with community acclimation needs (e.g., housing resources, driver's license support, local services)
Provide translation support as needed to assist team members and operations teams in role assimilation
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Qualifications
Bilingual in English and Spanish (required)
Reliable transportation required
Strong organizational and time-management skills
Excellent communication and relationship-building abilities
Ability to manage multiple priorities and handle sensitive situations with professionalism and discretion
Comfortable with administrative tasks, documentation, and tracking systems
Experience in housing coordination, relocation support, property management, or HR support preferred
Comfortable with local travel as required
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Essential Functions
Adhere to Clemens Food Group / CVFF Mission, Vision, and Values
Perform additional duties as assigned
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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