Job Description

Location:

Tea, SD

Full-Time | In-Branch

At

Explorers Credit Union

, we believe in financial empowerment and exceptional service. We're looking for a

Teller/

Member Services Representative II (MSR)

to be the friendly face and helpful guide for our members as they navigate their financial journeys.


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What You'll Do:

As an MSR, you'll be a key part of our front-line team, helping members with:


Everyday transactions like deposits, withdrawals, and loan payments Opening and maintaining accounts (including IRAs, business accounts, and share certificates) Supporting debit card services (ordering, disputes, fraud alerts, and inventory) Balancing cash drawers, vaults, and teller machines Mentoring teammates and supporting teller operations Promoting credit union products and services that benefit our members Process account maintenance requests (e.g., address changes, stop payments, etc.) Research and resolve member inquiries related to deposits, cleared checks, money orders, corporate checks, bill pay, and debit card transactions Perform other duties as assigned or as the role evolves

You'll also play a role in ensuring compliance with financial regulations and helping identify potential fraud or suspicious activity.


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What You'll Bring:

1-3 years of experience in teller operations or financial services (preferred) Strong attention to detail and organizational skills Excellent communication and customer service abilities Confidence with computers, calculators, and office equipment A team-first attitude and a passion for helping people
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Why Explore With Us?

Career Growth

: We invest in you--with training, mentorship, and clear paths to advancement.

Growth Mindset Culture

: Innovation, learning, and continuous improvement are part of our DNA.

Community-Focused

: Make a difference beyond the desk. Earn 8 extra PTO hours just for volunteering!

Generous Time Off

: Recharge with 15 PTO days (grows with tenure), 11 holidays, plus your birthday off!

401(k) Match

: We contribute 2% match + 4% nonelective to help build your financial future.

Comprehensive Benefits

: Health, dental, and vision insurance, plus company-paid disability and life coverage.
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Requirements:

High school diploma or GED Ability to pass a background check and credit screening Ability to lift up to 50 lbs (e.g., coin bags)

Whether you're just starting out or looking to take the next step, this is more than a job--it's a chance to be part of something meaningful.

Apply today

and help us guide members toward financial success!