Job Description

This is a full-time position in our Jefferson City branch. The hours are flexible and will be scheduled during branch hours with a little extra time to open or close the branch.

Branch Lobby Hours:

Monday - Friday 8:00am to 4:30pm

Saturday 9am to 12pm

Branch Drive-Up Hours:

Monday - Friday 7:30am - 6:00pm


Saturday 9am to 12pm

Job Overview

The Teller is responsible for accurately processing customers' routine transactions in a professional and friendly manner. The Teller also interacts with customers and provides them with information about their accounts and bank products and services.

Key Responsibilities

Safely and accurately process customers' routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments Issue negotiable items such as cashier's checks Provide customers access to their safe deposit box Complete customers' special requests as needed Maintain supply of cash and currency in personal cash drawer Count personal cash drawer at the end of each shift to make sure it balances Reconcile personal cash drawer in the event drawer does not balance Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner Answer customers' basic inquiries about their accounts Identify customer needs through active listening and provide tailored solutions to enhance satisfaction and build loyalty. Comply with bank operations and security procedures Maintain confidentiality of customer and bank operations information Other duties as assigned by manager

Qualifications, Skills and Abilities

High school diploma or equivalent preferred, not required and/or prefer to be at least 16 years of age at time of employment Previous cash-handling or customer service experience preferred. Strong attention to detail and accuracy. Commitment to confidentiality. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks. Basic computer skills and ability to learn new technologies

About Us

Mid America Bank is proud to be a locally owned and operated community bank in Central Missouri. While experiencing tremendous growth year after year, the bank prides itself on remaining responsive enough to serve its customers and being an integral part of our community's and their needs. We also strive to make MAB a great place to work. We offer 100% employer paid medical for you and your dependents, work-life balance for all our associates, and focus on learning and development with career advancement opportunities.