Job Description

Distinguishing Features of the Class

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Provides report services on some calls for service where the presence of a uniformed officer may not be available; performs directly related work as required.

Acceptable Experience and Training

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Graduation from High School or possession of GED; and Considerable experience in law enforcement operations. Prior experience as a police officer preferred.

Required Special Qualifications

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Candidates for positions in this class must pass a post-employment offer physical examination and drug screen and successfully complete an extensive background check.

Examples of Essential Work (Illustrative Only)

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Receives reports of criminal activity requiring documentation via telephone, mail and in-person and produces reports for investigative purposes; Performs para-investigative functions regarding purported criminal activity; Interviews witnesses and victims; Answers public inquiries and explains police protocol to offenders, victims, and witnesses; Provides accurate verbal and written descriptions to law enforcement personnel; Prepares correspondences, reports, lists and other documents as instructed and requested by department personnel; Refers persons to appropriate internal and external agencies; Coordinates work/data needed with officers to produce correspondence; Interprets and applies departmental or office rules, policies and regulations in accordance with prescribed procedures and guidelines; Assists law enforcement officials in writing memos and notices, including correspondence to affected individuals; Assists in civil and criminal proceedings, including testifying and presenting evidence; Gathers, assembles, updates, distributes and/or files a variety of information, forms, records and data as requested using traditional filing systems or databases as necessary; Listens to and directs comments and concerns from the public relating to department operations and takes appropriate action to resolve and refer as appropriate; Provides needed information and demonstrations concerning how to perform certain work tasks to other employees in the same or similar class of positions; Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems; Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas; Responds to citizens' questions and comments in a courteous and timely manner; Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities; * Performs other directly related duties as required.