Supervises a small Circuit Management Office (CMO) team that provides first-level assistance to subscribers requesting new or changes to Long Haul Communications (LHC) network connections. Schedules, tracks, and monitors requirements all the way through to final completion. Advises users regarding options of available DISA services that can be ordered.
Key Tasks & Responsibilities
Supervise and perform all LHC circuit and service provisioning functions in accordance with US Air Force and DoW directives
Analyze telecommunications circuit orders (DISA TSRs, TSOs, etc.)
Utilize the TCOSS Program for management and tracking of requirements
Ensure orders in DISA Storefront are accurate and contain all the required documentation
Create circuit orders in DISA Storefront and review orders of subordinate personnel
Manage, coordinate, and execute the Expired Communication Service Authorization (CSA) program for Air Force requirements
Provide assistance to Air Force LHC customers including, but not limited to, MAJCOMs, their subordinate units, Combatant Commands, and Air Force base tenants on LHC related issues
Identify LHC circuits and CSAs that are no longer being utilized and in coordination with the customer, develop and successfully execute discontinue orders for those circuits to minimize costs and recapture funds
Transition communications circuits/services from expiring contracts to new contracts
Review customer requirements and DISA solutions to ensure proper circuit design and engineering to accommodate the customer's needs
Document actions and deliverables in support of the contract
Job Requirements:
Education & Experience
4-6 years working in network, systems or telecommunications operations desired.
Bachelor's degree desired. Related experience or military experience in related field can substitute for formal education.
Certifications
None required
Security Clearance
SECRET required (yet person may start work with an approved INTERIM SECRET clearance)
Other (Travel, Work Environment, DoD 8750 Requirements, Administrative Notes, etc.)
Work is On-site at Scott AFB
No travel required
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