Job Description

Overview:
Are you looking for a career with premium benefits and the potential for growth?
At TKC Holdings, we\xe2\x80\x99ve created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.


We are proud to be a military and veteran friendly employer. About This Position:
The Telecom Technician serves as the primary interface for facility system inquiries including tracking and managing inmate inquiries, complaints and responses. This position also repairs or replaces broken telephone sets and provides a weekly update of phone system status, repairs made and any open items. What You\'ll Need:

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Customer service experience
• 3 or more years demonstrated skills in a high tech environment, emphasizing skills in computer hardware maintenance, software management, and networking
• Must qualify for and maintain correctional facility security clearance
• Position can require overtime, non-standard schedules and evening or night shifts
• Ability to successfully pass pre-employment (post offer) Company or Facility background check, credit check, motor vehicle record check and drug screening

Benefits: TKC Holdings, Inc. offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
  • Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

TKC also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for paid time off and a Company Match for the 401(k) Retirement Savings Plan. EEO Statement:
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: https://tkcholdings.com/privacy-policy-108