Job Description

Perform troubleshooting and inspections of customer equipment

Remove, repair and/or replace components and parts on machines and electrical system

Follow company standards for work quality safety and cleanliness

Prepare and submit service reports in established timeframes

Work with customers and supervisory staff to maintain workflow and meet production requirements

Read and interpret parts books, service manuals, and electrical system schematics

Must be able to provide written estimates to customers for installation and repair of technology equipment

Must be able to work independently with minimal supervision

Utilize critical thinking skills to effectively solve problems and provide solutions

ADDITIONAL FUNCTIONS

Operate industrial equipment to ensure proper operation following service and/or repair

Maintain accurate DOT driving records using electronic systems and/or paper documentation

Regularly review data from the troubleshooting and inspection process to work up detailed, accurate and cost-effective job estimates

Process detailed and accurate parts orders

Ability to operate mining and construction equipment

Other duties as assigned

QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY

Highschool diploma or equivalent

Valid driver's license required

Knowledge of electrical theory and systems

Familiarity with light and heavy equipment

High degree of demonstrated mechanical aptitude and problem-solving ability

Ability to operate a wide variety of tools and equipment

Verbal and written communication skills including reading and writing

Basic math computation skills

Advanced computer skills including knowledge of GPS systems and IP address architecture schemes

PREFERRED

CAT product specific training preferred

Knowledge of mining production processes, GPS, Radio, and networking

Background in electronics, information technology, and computer science

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

Prolonged walking, sitting, standing, climbing, bending, stooping, squatting working in elevated position.

Frequent use of hands for simple grasping, pushing, pulling and fine manipulating tools/objects, and writing/typing.

Walking on un-level ground with many slip, trip and fall hazards.

Frequent exposure to extreme temperatures and adverse weather conditions.

Frequent exposure to substances including but not limited to: water, mud, dirt, grease, dust, industrial chemicals, and hydraulic fluids.

Frequent exposure to loud noises.

Heavy lifting up to 50 lbs.

Use of all necessary personal protective equipment.

Operate a company vehicle requiring a valid driver's license (driving record must meet company insurance standards and is reviewed annually).

Overtime, varying schedules, extensive travel and overnight stays away from home may be required.




Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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