Job Description

Description:

Fisher's Technology

Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last sixteen years.


Fisher's is a leading technology provider in Idaho, Montana, Utah, & Washington to help businesses perform at the top of their game. We manage IT environments (servers, cloud environments, network equipment, computers, mobile devices, applications, Cloud, VoIP, and internet services), sell and service office equipment (from Canon, Konica Minolta, HP, OCE and many others), and streamline business operations with electronic document management and related software solutions. Learn more at www.fisherstech.com .

Position Summary

Fisher's is seeking a qualified, reliable and detail-oriented individual to fill our Technology Installation Specialist position. This valuable team member will work as part of a team that is responsible for the "white glove" delivery and installation of office technology to customer locations in Montana, driving box trucks between 16-26 feet long.

Job Responsibilities:

Serve as the face of the company during on-site deliveries and installations. Deliver and install office technology at customer locations, ensuring all connections and configurations are completed accurately along with providing basic key-op instructions to end users. Safely load, transport, and unload office technology to various customer locations. Perform pre-delivery inspections to ensure technology is in optimal condition. Provide "white glove" customer service, including demonstrating basic operation of office technology to customers. Manage delivery schedules and communicate effectively with Logistics and customers. Keep accurate records of deliveries and pickups using mobile or paper documentation. Adapt quickly to changes such as scheduling changes, weather, etc. Communicate effectively with customers and internal teams regarding scheduling, site readiness and service expectations. Assist Operations staff with staging, loading and internal transfers of office technology. Maintain the cleanliness and organization of the delivery vehicle and all related equipment, along with standard routine maintenance of vehicle. Adhere to all safety protocols and procedures during delivery and installation.

Requirements:
Exceptional customer service, communication and organizational skills Valid driver's license and clean driving record. Ability to lift 75 lbs. on a regular basis. Demonstrated experience with email communication, managing electronic calendars and navigating various business software platforms. Ability to pass annual DOT physical test. Desire to grow personally and professionally within the organization. Monday - Friday schedule with regular travel across regional markets. Some overtime or early morning starts based on delivery schedules, overnight travel 1-3 days per week.

Fisher's Technology offers an extensive benefits package that includes the following:

Medical, Dental, & Vision Insurance Life Insurance Additional Voluntary Life Insurance Paid Time Off Paid Holidays & Extra Floating Holiday 401(k) & 401(k) Matching Employee Assistance Program Flexible Spending Account Health Savings Account Hospital Indemnity Short & Long Term Disability Insurance * Accident & Critical Illness Insurance