Job Description

Job Title

Technology Initiatives Associate

Division/Department

Programs, Access to Justice

Closing Date

October 27, 2025

Location

Maryland Judicial Center, 187 Harry S. Truman Parkway, Annapolis, MD 21401

Salary

$80,619

FLSA Status

Exempt

At Will

No

Position Type

Full Time

The Maryland Judiciary offers a

generous benefit package including medical, dental, vision, life insurance, paid time off, paid holidays, tuition assistance, continuing education programs, employee assistance programs, and State Retirement and Pension plans. Telework, up to 2 days per week, may also be available. Telework eligibility is based on job functions and the approval of the Administrative Head.


Maryland Judiciary Benefits (mdcourts.gov)


About the Maryland Court System | Maryland Courts (mdcourts.gov)


Maryland Judiciary Pay Scale June 2025

Essential Job Functions:

The Technology Initiatives Associate will support the work of the Special Counsel for Technology Initiatives. The Associate will primarily develop and maintain Access to Justice's Guide & File interviews; update and curate CourtTV content, update and maintain Access to Justice's mobile application, and conduct outreach. The Associate will also support other initiatives of Access to Justice as required.

Essential Duties and Responsibilities:

Guide & File:

Guide & File interviews require updating based on form updates and updates in the law. The interviews each contain a survey for litigants to provide feedback. The interviews should be updated regularly to take user feedback into account.

CourtTV:

CourtTV units require regular check-ins to ensure functionality. New CourtTV units require coordination with the installer and JIS. Such troubleshooting and new installs often require travel. Playlists are updated as needed when new videos are posted.

Maryland Court Help App:

The Maryland Court Help App requires monitoring as it contains court contact information and hours important to litigant users. The app is updated as videos and other Maryland Judiciary website content are updated.

Other Technology:

Other technology under the purview of the Technology Initiatives Associate is the Attorney Information System, Assisted Listening Devices, Public Access Kiosks, Online Dispute Resolution, Maryland Court Help Centers, Schedule Interpreter, and WCAG compliance.

Other Duties:

Other Access to Justice initiatives includes: grant administration, marketing, process documentation, committee maintenance, consulting, and other duties as necessary.

Minimum Qualifications:

Education:

Bachelor's Degree from an accredited college or university.

Experience:

Three (3) years of work experience with programming, scripting, developing, testing, maintaining and implementing updates to software and applications, to include one (1) year of legal services or court-related work experience.

Note:

Professional related work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Knowledge, Skills, and Abilities:

Knowledge of:

General office practices, office equipment, and business English.


Computer programming preferred.


Court procedures, rules, regulations, court, legal terminology, and judicial system.

Skill in:

Productivity software, including Microsoft Word, Access, Excel, and Zoom.


Good customer service and understanding of appropriate telephone etiquette.


Working with limited English proficient groups a plus.


Organizational and time management skills.


Accuracy and attention to detail. ability to manage multiple projects simultaneously.


Basic typing, math, proofreading, copying, filing, printing, and scanning.

Ability to:

Work with individuals from diverse professional, cultural, and personal backgrounds.


Drive their own or a fleet vehicle.


Communicate effectively, patiently, and tactfully with judges, colleagues, and members of the public.


Understand departmental rules, regulations, and procedures and to carry out complex oral and written instructions.


Perform all essential functions of the position.


Exercise independent judgement in interpreting and applying appropriate policy, procedure, rule, and/or law.


Travel within the state.


Be friendly, enthusiastic, outgoing, and have a positive attitude.


Manage multiple projects simultaneously.


Independently troubleshoot and maintain technology platforms used by Access to Justice.

Physical Requirements:

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Software and Computer Skills:

Microsoft Office for presenting, writing, and gathering and storing data.


Adobe Suite to edit, combine, and organize PDFs.


Tyler's Guide & File to edit document assembly interviews.


Thunkable to update the Maryland Court Help App.


AvediaSuite to create content and manage assets for CourtTV.

Selection Process:

Your application package will be used to determine your eligibility, qualifications, and ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration. It is essential that you provide complete and accurate information on your application. Please report all related education, experience, dates, and hours of work. If you have held more than one (1) position at the same employer, you must list each position that you held, the length of time that you held each position, and the corresponding duties. Description of duties that state, "see resume" will negatively impact consideration for this position. Applicants will not be contacted for additional information. Only applicants considered for this position will be contacted.


Complete applications must be submitted by the closing date. Information submitted after this date will not be added. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application.


For further information please contact Talent Acquisition at aocta@mdcourts.gov.


The Maryland Judiciary is an equal-opportunity employer committed to fostering a workplace culture of diversity, equity, inclusion, and belonging. We do not discriminate on the basis of race, color, religion, age, sex, pregnancy, marital status, national origin, military or veteran status, physical or mental disability, familial status, genetic information, gender identity or expression, sexual orientation, or any other characteristic protected by State or federal law. Applicants who need an ADA Accommodation during the application and/or interview process should send their request via email to ADA@mdcourts.gov or call 410-260-1732. The Maryland Judiciary is a drug-free workplace. Applicants must be United States citizens or eligible to work in the United States.
Please find the Maryland Judiciary's equal employment opportunity policy here: Policy Prohibiting Discrimination, Harassment, and Retaliation.