Job Description

Dexteritech (DTS) is seeking a skilled Technical Writer/Editor, Senior with a strong background in strategic communications to support our Department of Veterans Affairs (VA) Office of Information and Technology (OIT) customer. The candidate must be a self-starter who can quickly understand new assignments, conduct research, provide relevant content, offer solutions, and is adaptable. A baseline understanding of IT and experience with Organizational Change Management would be preferred. The environment is dynamic, and the client needs are often evolving. Flexibility and forward-thinking views are important for success. Primary Responsibilities

• Conducts research for initiatives and provides relevant content for a variety of stakeholders including the CIO, CTO, and engineering teams across the IT organization.
• Distills complex topics into plain language for a variety of audiences/stakeholders.
• Creates strategic UX copy across various platforms that is compelling, easy to understand and concise.
• Collaborates with executive teams and IT groups to create a framework and process for continuously improving and testing new content.
• Repurposes content for a variety of audiences/stakeholders and uses.
• Performs quality control of content.
• Translates complex data into user-friendly text for print and electronic publications, such as SharePoint, portals, websites, and podcasts.
• Selects or recommends use of layouts, graphics, drawings, tables, exhibits, illustrations, charts, or storyboards to amplify or clarify publications objectives.
• Edits narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention.
• Establishes processes and materials to build knowledge sharing based on how information flows from products/product line managers and across the organization.

Minimum Qualifications

• Bachelors in computer science, electronics engineering or other engineering or technical discipline is required (8 years of additional relevant experience may be substituted for education).
• 10+ years of experience.
• Must have experience in editing narrative and graphic products to identify and correct grammatical formatting and logic errors and to identify logical inconsistencies that will require author attention.
• Must have experience in the application a variety of word processing, spreadsheet, graphics, and scheduling tools.
• Must have experience in meeting with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation.
• Must have experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand.
• Demonstrated ability to distill complex research into short, compelling narratives
• Experience in collaborating with authors and other team representatives to review documents, compile inputs/corrections, resolve incompatible comments, and provide final publishable documentation
• Proven experience in explaining in simple language scientific and technical ideas that are difficult for the average reader to understand
• A proven track record in creating, editing, or improving briefings and visual materials (charts, graphs, PowerPoint presentations, informational graphics)
• Advanced writing and editing skills
• A firm grasp of the challenges of communicating in the various channels available today
• Flexibility, ingenuity, creativity, diplomacy, and a willingness to learn and adapt
• Proficient with Microsoft Office products including Word, PowerPoint, MS Teams, or other editing and GUI editing software.
• Ability to obtain and maintain a Tier II Moderate Risk Background Investigation.
• Legal authorization to work in the U.S.

Desired Qualifications

• Experience with VA OIT.
• Experience with organizational communication
• Experience working on Agile teams.
• Experience with Jira to capture project tasks, risks, and progress.
• Understanding of Human Centered Design principles.

Planned Systems International provides our customers with value-added management consulting and information technology services that consistently deliver success, and we are recognized as a world-class provider of innovative solutions that benefit mankind. From Systems Lifecycle Support and Healthcare IT Solutions to Network and Desktop Solutions and e-Business, PSI is focused on making our clients\xe2\x80\x99 businesses run smoother and better. With a highly trained technical staff, we apply state-of-the-art information technologies, the industry\'s most advanced methodologies, and broad-based support services to clients in U.S. Government agencies and the commercial sector. PSI is an Equal Opportunity Employer.
All qualified candidates are encouraged to apply, including:
Minorities, Women, Individuals with Disabilities, and Protected Veterans.
NOTE TO JOB SERVICE: VEVRAA Federal Contractor requesting priority referrals of Protected Veterans.