Technical Support
Job Description
Providing dedicated frontline customer support, including (but not limited to) hardware and software troubleshooting and diagnosis.
Handling customer phone calls / requests to troubleshoot the nature of reported problems and taking necessary steps to resolve those problems.
Troubleshooting technical issues
Working closely with Sales Dept and their customers with related technical issues.
Troubleshooting products, devices, and other related equipment.
Improves and maintains customer satisfaction.
Create documentation for process and procedures as needed.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
Dental insurance
Life insurance
Paid time off
Vision insurance
Experience:
Customer service: 1 year (Preferred)
Technical support: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD6856301
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:12.0 14.0 USD
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Employment StatusPermanent
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Job LocationTupelo, MS, US, United States
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EducationNot mentioned