Join our team as a Technical Support Specialist! We're seeking a skilled individual to provide top-notch help desk support. You'll be the go-to person for complex hardware inquiries, so a background in IT or a related field is a must. Your daily tasks will involve assisting customers, which requires patience and excellent problem-solving skills. Proficiency with ticket systems, Microsoft Active Directory, and Outlook is essential.
Responsibilities:
Assist customers with hardware troubleshooting.
Escalate issues to specialized teams when needed.
Manage the ordering of replacement parts.
Maintain accurate records in our support database.
Qualifications:
Relevant degree or equivalent experience preferred.
Strong communication abilities.
Solid computer skills.
Experience in desktop support.
Job Type: Full-time
Pay: $23.00 - $27.70 per hour
Expected hours: 40 per week
Benefits:
401(k)
Flexible schedule
Health insurance
Relocation assistance
Education:
Bachelor's (Preferred)
Work Location: In person
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Job Detail
Job Id
JD6145618
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
23.0 27.0 USD
Employment Status
Permanent
Job Location
Manchester, NH, US, United States
Education
Not mentioned
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Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.