Job Description

Department/Function
Sales, Customer Service & Origination

Technical Support Manager - Poultry - Remote - South/Southeast USA
This is a remote role, but we need this person in the South or the Southeast of the US.
This position requires an individual with a strong feed additive technical support, animal nutrition and live production skills and experience. Assignments are given in terms of broad organizational goals and objectives. Goals are reviewed with a department manager on a quarterly basis through presentation of status reports and formal discussions. The position is placed within ADM Animal Nutrition Feed Additives and Ingredients North America technical team. It requires face to face contacts with customers and industry influencers. It also involves frequent interactions with other technical services, sales (FA&I, premix), commercial feeds, marketing and research personnel to directly support feed ingredients businesses primarily in USA with some international links (e.g. Canada, Mexico). The position requires about 50% of travel and the individual can work out of a home-based office within continental United States, preferably in South/Southeast USA.
Direct business travel (50%)

• Interacting directly with customers, especially company and consulting nutritionists, veterinarians, and live production teams to uncover customers' needs, evaluate and offer solutions based on the full ADM technology portfolio.
• Actively participating in conferences, seminars, and trade show events to support ADM's technical leadership in the feed additive business segment, interact with customers and colleagues to benefit from the offered information.
• Participate in internal meetings/events.

Office-based support:

• Cooperate with poultry customers, prospects, industry influencers, technical, sales managers, marketing and research teams via phone, email, and other virtual means to develop, lead and participate in various projects, and to evaluate new business opportunities in feed additives, premix, and commercial feeds areas.

Other responsibilities:

• Train other ADM colleagues to grow and improve technical understanding and leadership capabilities across ADM teams.
• Master technical understanding of the entire FA&I portfolio including but not limited to phytomolecules, yeast, organic trace minerals, enzymes, direct fed microbials, amino acids.
• Network and build relationships with ADM colleagues both in USA and abroad.
• Support ADM technical leadership through technical writing, other publishing and presenting during industry events.
• Design and execute application research tailor to the industry needs.

Requirements:

• Advanced degree (Ph.D.) in animal science with focus on poultry nutrition and at least five years of experience providing technical support would be preferred.
• Deep understanding of feed additives technical support, practical premix and feed formulation knowledge are also required skills and competencies.
• Additional expertise and experience in live production, poultry health or management are welcome.
• This position requires minimum 50% of business travel mainly in USA although an international business support might be possible with qualified candidates.

Excited about this role but don't think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.
REF:104198BR
Ref ID
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About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.
#IncludingYou
Diversity, equity, inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments - environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law
Benefits and Perks
Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

• Physical wellness - medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).
• Financial wellness - flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers' compensation, legal assistance, identity theft protection.
• Mental and social wellness - Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

• Paid time off including paid holidays.
• Adoption assistance and paid maternity and parental leave.
• Tuition assistance.
• Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.
Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.
If hired, employees will be in an "at-will position" and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
The pay range for this position is expected to be between:
$123,700.00 - $180,000.00
Salaried Incentive Plan
The total compensation package for this position will also include annual bonus and a long-term incentive plan

Skills Required