Job Description

The Paul V. Sherlock Center on Disabilities invites applications for an Technical Assistance (TA) Specialist, Conflict Free Case Management (CFCM). The TA Specialist will provide knowledge, training and coaching to conflict free case managers serving individuals who receive supports through BHDDH and LTSS. They will work on grants and contracts that focus on the needs of people with IDD including co-occurring physical, mental, or age-related needs. This individual will work with teams of professionals that lead the design, development, implementation, and evaluation of various promised deliverables, demonstration, and research efforts.
Primary Purpose
This full time grant funded position is located at the Paul V. Sherlock Center on Disabilities. The position scope involves leading projects and contracts within the Sherlock Center's adult program area related to the implementation of Conflict Free Case Management. The TA Specialist will provide knowledge, training and coaching to conflict free case managers serving individuals who receive supports through BHDDH and LTSS. They will work on grants and contracts that focus on the needs of people with IDD including co-occurring physical, mental, or age-related needs. This individual will work with teams of professionals that lead the design, development, implementation, and evaluation of various promised deliverables, demonstration, and research efforts.



Training and technical assistance will primarily focus on developing the capacity of Conflict-Free Case Managers (CFCMs), and CFCM supervisors within Rhode Island to successfully implement person-centered and conflict-free practices that improve the life outcomes of adults with IDD. Emphasis will be placed on strengthening case managers' ability to facilitate service planning that is independent, unbiased, and free from conflicts of interest, while also improving community connections and evolving approaches that are available, accessible, equitable, and inclusive for people with IDD and their families from diverse racial, ethnic, linguistic, and cultural backgrounds.
The individual will work with Sherlock Center partners to design and implement evidence-based practices, tools, and coaching strategies that enhance the effectiveness of CFCMs and disability professionals. The ability to integrate emerging and evidence based strategies in addressing community living, service coordination, and employment will be a key component of this position. Contributions to grant writing, reporting, and dissemination of promising practices are also expected.
Essential Duties
Provide individualized and group coaching to CFCMs to strengthen skills in person-centered planning, service coordination, and unbiased advocacy. Support CFCMs in conducting conflict-free assessments, monitoring service plans, and ensuring individuals' goals are prioritized. Offer feedback and tools to improve cultural responsiveness, equity, and accessibility in case management. Facilitate peer learning communities and reflective practice groups for CFCM's Develop and deliver training on conflict-free case management best practices, policy requirements, and emerging evidence-based approaches. Collaborate with state and local partners to build system-wide consistency and quality in CFCM practices. Create resources, toolkits, and guidance documents to support CFCMs in their daily work. Disseminate lessons learned and promising practices through presentations, reports, and publications. Monitor and evaluate the effectiveness of CFCM coaching and training initiatives. Provide recommendations to leadership on strengthening conflict-free case management policies and infrastructure. Contribute to grant writing and reporting related to CFCM system development.
Occasional Duties
Performs other related duties as assigned.
Required Skills, Knowledge, and Abilities
Experience training, coaching, or supervising professionals in disability services. Strong facilitation, communication, and relationship-building skills. Ability to work independently and collaboratively across diverse communities and systems.
Required Qualifications
Bachelor's degree. 5+ years in human services, social work, psychology, education, public health, or related field. Demonstrated expertise in person-centered planning, case management, or service coordination for people with IDD.
Preferred Qualifications
Master's degree. 3+ years' relevant experience.
Environmental Conditions
The employee is not exposed to known adverse environmental conditions.