POSITION PURPOSE AND SUMMARY The Team Lead ("TL") position assists theGeneral Manager ("GM") in managing the hotel operations on a day-to-daybasis toensure optimum performance and continual improvement in the Key Performance Indicators and 100% guest satisfaction. The TL resolves guest and associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. The TL assumes the GM\'s responsibilities when required. The TL also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. MAJOR / KEY JOB DUTIES
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