Job Description

Requisition No: 864447


Agency: Department of Corrections


Working Title: SYSTEMS PROJECT ANALYST


Pay Plan: Career Service


Position Number: 70042829


Salary: $54,982.98 Annually


Posting Closing Date: 11/24/2025

Total Compensation Estimator

Tool

FLORIDA DEPARTMENT OF CORRECTIONS

We Never Walk Alone

WORKING TITLE: SYSTEMS PROJECT ANALYST

This internal advertisement is for a Career Service position located at Central Office in Tallahassee, FL in the Office of Information Technology.



The mission of the Office of Information Technology at the Florida Department of Corrections (FDC) is to provide innovative, reliable, and secure technology solutions that support the department's strategic goals and operational needs.



This position is not a telework position and is required to report to the FDC office in the area it serves.

JOB DUTIES:

Independent System Support:

Provide daily support for Windows-based stationary and portable systems and their peripherals, including on-call work for emergency situations.

Technical Analysis and Maintenance:

Analyze, test, and maintain new and existing Windows systems, printers, scanners, monitors, external drives, cell phones, and other approved devices for end users.

Troubleshooting and Team Leadership:

Troubleshoot and analyze issues with end user devices and applications, lead a team of technicians, and develop processes for system installation and repair.

Documentation and Training:

Write documentation for applications, installations, and system repairs, develop diagrams and training materials, and assist users with application documentation.

User Training and Technology Evolution:

Train users on new and existing applications and hardware, assist with troubleshooting, and recommend technology standards and solutions for multiple hardware and software platforms.

KNOWLEDGE, SKILLS, ABILITIES:

Knowledge of accounting programs installation, support, and maintenance. Knowledge of Dell Computing Systems, Cannon & Kodak scanners, Konica printers, check scanners and software, banking software, FLAIR configuration and support, iWay software, and eAgent. Ability to analyze and repair issues with Android and Apple phones. Ability to analyze and repair end user issues with wired and wireless networks. Ability to support Conference Systems, including Television, Video, and Audio equipment, and associated software.

BENEFITS:

Paid vacation, sick leave, and holidays. Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. Tuition-Free college courses. Retirement Plans with the Florida Retirement System: + Pension Plan (Traditional Retirement Pension Plan) + Investment Plan (401(K)-Type Retirement Plan)
+ Deferred Retirement Option Program (Drop)
+ Deferred Compensation
+

Recently Retired?

Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption.

REQUIREMENTS:

Please note, when submitting a college/university degree, if selected for this position official transcripts will be required.


Must be employed with Florida Department of Corrections. Must be able to work on-call if needed, including during times of emergencies or disasters. Must have three (3) years' experience in a Correctional IT role. + Postsecondary education in Information Technology may substitute for up to two (2) years of the required experience.

Candidates in their third year of an Information Technology four (4) year degree course of study will be considered as completed two (2) years of study





Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks.

ADDITIONAL INFORMATION:

BACKGROUND SCREENING REQUIREMENT

The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering.

EMPLOYMENT ELIGIBILITY

The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form.



The Florida Department of Corrections does not currently support H-1B Visa Sponsorship.



For online application issues, call the People First Service Center at 1-877-562-7287. Applications will be accepted until 11:59 PM EST on the closing date.


The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.


Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.


The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.