Job Description

Position Description
Are you looking for a Systems Administrator position that is engaging in high profile and challenging projects supporting the U.S. Navy? Serco has a great opportunity with the Naval Undersea Warfare Center (NUWC) Division supporting the Undersea Warfare Electromagnetic Systems Department for electromagnetic programs for U.S. Navy platforms, located in Middletown, Rhode Island.
This position requires an active DoD Secret clearance.
Serco supports the US. Navy MILSATCOM Systems and NUWC Division Newport which provides technical oversight for the implementation, integration, testing, operational support, training, integrated logistics engineering, cyber security support and sustainment within the U.S Navy platforms for submarines, surface ships, aircraft, and facilities ashore. The mission and activities include overall research, development, and design oversight of Navy protected and wideband MILSATCOM systems and associated baseband equipment.
In this role, you will:

• Set up, configure, and maintain systems or specific components, including hardware, software, and user accounts.
• Install, update, and troubleshoot systems and servers to ensure optimal performance and reliability.
• Oversee installation, configuration, and support of system components.
• Perform system backups, recovery, and redundancy planning to ensure data protection and availability.
• Evaluate, test, and apply patches or updates to resolve software-related issues.
• Monitor and maintain system/server configurations, performance, capacity, and availability.
• Troubleshoot and repair hardware, software, and interoperability issues.
• Maintain baseline system security compliance with organizational policies and technical controls.
• Implement and enforce local network usage and security policies.
• Develop, document, and comply with system administration Standard Operating Procedures (SOPs).
• Conduct functional and connectivity testing to ensure operational continuity.
• Perform preventive and corrective maintenance, including system cleaning, disk checks, reboots, and testing.
• Manage accounts, network rights, and access controls to systems and equipment.
• Design and manage Group Policies and Access Control Lists (ACLs) in accordance with organizational standards and requirements.
• Ensure data integrity through proper file maintenance and configuration monitoring.
• Provide technical support and problem resolution for ongoing system optimization.
• Deliver comprehensive Operation and Maintenance (O&M) support including patch management/testing, STIG compliance and mitigation, information assurance, antivirus, and data backup solutions.
• Support and maintain Windows Server environments (2008/2012/2016) and related infrastructure.
• Provide critical maintenance, asset management, configuration management, and information assurance for C4I systems worldwide.

Qualifications
To be successful in this role, you will have:

• An active DoD Secret security clearance
• A current IAT Level II baseline certification (CompTIA Security+, or Network+)
• A Bachelor's degree, and at least five years of relevant/similar experience.

• In some cases, educational requirements may be adjusted or waived for more than 9 years of relevant work experience. Work experience may be adjusted based on education, or highly specialized knowledge or uniquely applicable experience for positions involving new technology or labor market shortages as reflected by market survey data)
• At least 2 years of hands-on experience administering Windows Enterprise environments, including Active Directory, Group Policy, Hyper-V Management, VMware ESXi servers, and Microsoft SQL database solutions
• A strong understanding of current Microsoft-supported Windows operating systems
• Experience creating SOP documentation for the design and implementation of hardware and software deployments, testing, and scanning
• Ability to produce detailed system design requirements, test and evaluation plans, and technical reports
• Proficiency with Windows 10, Windows 11, Windows Server 2012/2016/2019, Red Hat Enterprise Linux, and Cisco IOS

Additional desired experience and skills:

• Familiarity with DoD networking and security accreditation requirements
• History of U.S. Navy service in Radio and IT ratings
• Experience with Risk Management Framework, Host Based Security Systems, Assured Compliance Assessment Solutions, eMASS, and SCAP tools
• Strong organization skills
• Proficiency using Microsoft Office applications: Word, Excel, Outlook and Microsoft Teams

Take this opportunity to join a high-performing team, advance your career, and make a real difference supporting America's Military. Join the Serco team today!
In compliance with state and local laws regarding pay transparency, the salary for this role is $85032.41 to $141720.69 however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: . If you require an accommodation with the application process please email: or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our .
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Skills Required