Job Description

We believe talent deserves a human touch. Your application will be read by an actual person who's excited to discover the real you.

Summary

The System Architect is responsible for leading the design, development, and management of enterprise data and integration platforms, with a strong emphasis on data lake architecture and modern API frameworks. This role is a hands-on technical builder and owner ensuring seamless connectivity between internal systems, data pipelines, and external platforms to support analytics, automation, and business performance initiatives. This role is both architect and builder. It requires deep hands-on work designing, developing, and maintaining pipelines and integrations.


This position reports directly to the Senior Vice President, Business Performance & Integration and plays a critical role in shaping the organization's digital ecosystem, enabling scalable data-driven decision-making and operational efficiency. New Charter has early-stage analytics maturity, and we are looking for someone to design a reliable, scalable framework and continue to iterate the platform.

Primary Responsibilities

Enterprise Integration Strategy & Leadership

+ Develop and execute the enterprise system integration strategy in alignment with business objectives and digital transformation goals.
+ Lead the design, governance, and lifecycle management of system integrations across 30+ operating companies and all corporate business units.
+ Collaborate with the SVP, Business Performance & Integration to develop a multi-year roadmap for data, integration, and automation capabilities.
+ Ensure integration strategies support reliability, scalability, security, and long-term maintainability.
+ Drive and align strategies in concert with a Steering Committee and the office of CISO.

Data Lake Architecture & Management

+ Own the architecture, development, and optimization of enterprise data lake solutions.
+ Lead data ingestion, modeling, transformation, and orchestration processes (ELT/ETL).
+ Establish and enforce best practices around data governance, data quality, schema design, and pipeline performance.
+ Partner with BI, analytics, and data science teams to ensure data availability, consistency, and usability.
+ Oversee integration of data lake technologies with internal systems, cloud services, and 3rd-party platforms.

API Management & Integration Services

+ Lead the design and implementation of API frameworks, including REST, GraphQL, and webhook-driven architectures, leveraging AI as appropriate to achieve business outcomes.
+ Manage API lifecycle processes: design, documentation, security, versioning, and performance monitoring.
+ Evaluate and implement integration platform technologies (iPaaS, middleware, event-driven architectures).
+ Leverage AI-enabled tools and techniques to enhance data ingestion, anomaly detection, and automation across integration and analytics pipelines, while maintaining strong governance and data quality standards

Cross-Functional Collaboration

+ Work closely with IT, Business Performance, Service Delivery, Finance, Sales, and Product teams to understand integration requirements and deliver scalable solutions.
+ Provide integration guidance during M&A activities, system migrations, and new system rollouts.
+ Act as the escalation point for complex integration issues and architectural decisions.

Security, Compliance & Quality

+ Ensure all integrations adhere to organizational security policies and regulatory requirements.
+ Oversee monitoring, logging, and incident management for integration infrastructure.
+ Implement version control, CI/CD practices, and automated testing frameworks to ensure code quality and deployment reliability.

Required Experience

7-10+ years of experience in system integration, data engineering, or enterprise architecture. Strong expertise in data lake architecture, ELT/ETL, SQL, performance tuning, and data governance including the evaluation of data warehousing and data lake platforms like Snowflake, Azure SQL Database, Databricks, etc. Hands-on experience in API design, management, and integration frameworks. Ability to create staging layers, model datasets, and solve API issues. Proven experience leading technical teams and managing cross-functional integration initiatives. Strong understanding of cloud architecture (AWS, Azure, or GCP). Proficiency with modern integration tools, pipelines, CI/CD, and version control. Excellent communication and stakeholder management skills.

Base Salary $185,000 - $205,000

Preferred Attributes

Experience in an MSP, technology services, or multi-business-unit environment. Experience with integration platforms (e.g., MuleSoft, Boomi, Zapier, Workato, or similar). Familiarity with data security and compliance frameworks (SOC 2, HIPAA, GDPR). Experience supporting analytics, BI, or machine learning pipelines. Agile/Scrum leadership experience.

Success Indicators

High reliability and performance of integrations across the enterprise. Scalable and well-governed Snowflake data lake enabling robust analytics and reporting. Reduced manual processes through automation and API-driven workflows. Strong collaboration with the SVP, Business Performance & Integration on strategic transformation initiatives. Increased data accuracy, accessibility, and consistency across business units. A mature integration architecture that supports long-term growth and system interoperability.

Who We are:

At New Charter, we're building a caliber of business the IT industry hasn't yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.


At New Charter Technologies, we're investing in our people - through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)


Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We're the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we've embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success.

Ready to be part of a dynamic and supportive community where your unique skills and personality shine?

We're on a mission to make a difference, and we want you to be part of the story. Let's transform the world together and build a career that's as unique as you are!


We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today! Learn more here: Why New Charter.


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