Operates a switchboard or telephone console to route incoming calls and place outgoing calls. Relies on instructions and pre-established guidelines to perform the functions of the job. Completes all other duties as assigned. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager. Requires a high school diploma or its equivalent with at least 1 year of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
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