Job Description

While this is a work from home position, the employee must reside in the Denver metro area so that they may attend regular in-person meetings with staff and external partners.

Organization Summary: Wings is a Denver-based nonprofit building systems of support for adult survivors of childhood sexual abuse (CSA) and their loved ones. We blend in-depth health expertise with the healing power of community, supporting survivors as they speak about, heal from, and thrive beyond CSA trauma. We envision healthy lives, relationships, and communities for all.

Position Summary: The Survivor Services Coordinator (SSC) is a full-time member of the Programs Team and plays a vital role in advancing Wings' mission to address unresolved childhood sexual abuse trauma through therapist-facilitated support groups for adults survivors and loved ones. This position provides essential administrative, coordination, and data support that allows our survivor-centered programs to operate with care, consistency, and integrity.

The SSC supports the day-to-day functioning of Wings' support group program through scheduling and coordination, documentation and record-keeping, trauma-informed communication with facilitators and members, and accurate data management, quality assurance, and reporting. This role helps ensure that survivors, facilitators, and staff experience Wings' programs as organized, responsive, and grounded in compassion.

The ideal candidate is highly organized, detail-oriented, and adaptable, with strong critical-thinking and problem-solving skills. They bring excellent written and verbal communication skills, a commitment to accuracy and follow-through, and a deep appreciation for survivor dignity, confidentiality, and choice. The SSC

thrives in a collaborative environment and regularly contributes ideas for improving systems, workflows, and program effectiveness while remaining centered on the human impact of the work.

Knowledge, Skills & Abilities:

Knowledge

Trauma-informed principles and practices Program coordination and administrative best practices Data management systems and reporting tools
Skills

Clear, compassionate written and verbal communication Accurate data entry, quality assurance, and report generation Proficiency in Microsoft Office Suite and database platforms
Abilities

oAdapt to changing priorities in a dynamic, mission-driven environment

oMaintain confidentiality and handle sensitive information with care and discretion

oWork independently and collaboratively with staff, facilitators, and community partners

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance
Work Location: Remote