Job Description

POSITION SUMMARY:

The Surgical Scheduler is responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery locations to provide accurate, timely, and responsive paperwork.

ESSENTIAL FUNCTIONS - PRINCIPAL DUTIES AND RESPONSIBILITIES:

Coordinates and schedules surgeries, follow-up appointments as designated by physicians. Interacts with patients, physicians, and other staff both within the Clinic and at outside facilities providing accurate, timely, and responsive information. Coordinates processes and routes all paperwork as required to meet physician and facility requirements. Ensures efficient telephone communication. Documents work processes as required. Follows all written protocols and procedures of the Clinic. Demonstrates courtesy and helpfulness toward patients and their families. Must be able to recognize and respond appropriately to urgent/emergent situations per protocols. Establish and maintain effective working relationships with physicians, staff, and management. Books surgeries based on physician volume maintaining appropriate standard turn-around times. Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals.

Qualifications

1. High School diploma or equivalent is required

Title: Surgery: Surgery Scheduler

2. Previous scheduling experience in a health care environment is required (e.g., physician office, clinic or hospital)

3. Experience in customer service is very desirable

4. Hospital registration or admitting experience is desirable

5. Knowledge of medical terminology and familiarity with medical diagnostic procedures, and health care billing and authorization is required

6. Must be able to type 40+ wpm

7. Strong computer skills. Familiar with Excel, Word, Windows. Must have excellent organizational skills and be detail-oriented

9. Must be highly skilled in verbal communication, problem-solving, prioritization, and organization

10. Knowledge of HIPAA/Confidentiality

WORK ENVIRONMENT & PHYSICAL DEMANDS:

Work is performed in a clinic and office setting. Must be able to sit, stand, and walk for long periods of time. The ability to accurately type, write, and use general office equipment is necessary. Extensive telephone communication is required. Must be able to lift 25lbs.
Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

401(k) Health insurance Paid time off
Work Location: In person