Job Description

Company Description:

Our practice has been committed to excellence in patient care since its inception in the early 1970s. Each of our partners has the expertise that complements the other and allows us to offer the highest quality of care in all aspects of pediatric and adult Otolaryngology-Head and Neck Surgery. All members of our ENT practice are Board Certified in Otolaryngology-Head and Neck Surgery.

Currently Ear, Nose & Throat Specialists of IL,

a division of Midwest ENT alliance, is seeking a qualified and experienced Surgery Scheduler in Skokie, IL. The practice consists of nine ENT surgeons across eight locations in the Chicago area, with cases at Advocate Lutheran General Hospital, Golf Surgical Center, Hawthorne Surgical Center, Highland Park Hospital, and Evanston Hospital.

QUALIFICATIONS, SKILLS, AND ABILITIES:

The position of Surgery Scheduler requires knowledge of all clinical information in order to appropriately schedule all needed procedures and surgeries based on physician orders. The Surgical Scheduler must schedule all office-based, Ambulatory and Hospital based cases in a manner that is aligned with the patient's diagnosis and procedure request. We are also looking for someone who possesses excellent customer service skills. The candidate must be able to communicate clearly with patients, doctors and team. Additionally, this individual must be able to respond to both written and oral correspondence in a prompt and accurate manner when scheduling changes or cancellations occur. We are seeking someone who is highly organized and able to effectively manage a demanding workload while maintaining accuracy in all scheduling and communication duties.

Surgery Scheduling Lead Responsibilities

Schedule and coordinate surgical appointments, ensuring efficient use of operating room time. Communicate with the physician in a timely manner. Coordinates with ACS and OR facilities to process paperwork: clearance's, demographics, etc. Ensures patients have proper medical clearance and pre-surgical packets as needed. Reviews post-procedure care instructions with patients and ensures proper follow-up appointments are scheduled at the time the procedure is scheduled. Manage patient records and maintain confidentiality in compliance with HIPAA regulations. Provide exceptional customer service by addressing patient inquiries and concerns. Utilize EMR and surgery calendar systems to input and retrieve patient information accurately. Collaborate with medical staff to verify insurance coverage and obtain necessary authorizations (when needed). Assist in training and supervising department staff in all areas of the surgery cases.

Surgery Scheduler Qualifications:

1-3 years experience in a medical office required Must be able to schedule 20-25 surgical cases weekly Knowledge of ENT CPT code is a plus Knowledge of ICD-10 codes is required Good organizational skills Ability to work at a fast pace Must be able to work Monday Through Friday from 8:00 AM - 5:00 PM eCLINICAL WORKS experience is a plus Surgery scheduling calendar Surgimate experience is a plus

Work Location: Skokie, IL

Training: 4-5 weeks training at Skokie, IL

Employee benefits offered by Ear, Nose, and Throat Specialists of Illinois

a division of Midwest ENT Alliance

*Competitive hourly pay

*Paid time off

*Medical health insurance (after 30 days of employment)

*Dental insurance (after 30 days of employment)

*Vision insurance (after 30 days of employment)

*Profit-sharing plan (after one year)

*401k (after 90 days of employment)

*Life and AD&D insurance (after 30 days of employment)

*Voluntary STD, LTD, and accident insurance. (after 30 days of employment)

Job Types: Full-time, Part-time

Pay: $22.00 - $23.00 per hour

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Health insurance Life insurance Opportunities for advancement Paid time off Retirement plan Uniform allowance
Experience:

Surgery Scheduling: 1 year (Required)
Shift availability:

Day Shift (Required)
Ability to Commute:

Park Ridge, IL 60068 (Required)
Work Location: In person