Job Description

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.

At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability.

Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.

We are seeking a highly organized and detail-oriented

Colon & Rectal Scheduler

to join our team. As a Scheduler, you will be responsible for providing exceptional customer service to patients, scheduling office visits, procedures, and surgeries. You will play a critical role in the patient experience and contribute to the overall success of our practice.

The hourly range for this position is $20.00 - $23.00. Pay is based on years of relevant experience. This position is Monday - Friday between the hours of 8:00 a.m. - 5:00 p.m. No evenings or weekends!

Responsibilities:

Responsible for scheduling Colon & Rectal clinic visits, procedures, and surgeries for Colon & Rectal Surgery physicians Obtains prior-authorization from insurance companies for pending surgeries Maintain the Colon & Rectal registry and patient follow-up systems Contacts patients to confirm outpatient procedure appointments for assigned providers Communicate with patients as well as out-patient facility contacts Answer incoming phone calls and follows up on voicemail messages Completes prep instructions, address envelopes and mails prep as requested Provide back up support to Front Desk and Scheduling Departments as needed Complies with procedures and policies to ensure a safe work environment and compliance with OSHA standards Performs other related duties as assigned

Requirement & Skills:

High school diploma or equivalent Minimum of 1-2 years experience in medical appointment scheduling (surgery scheduling preferred) Experience with insurances preferred including prior authorizations Excellent oral and written communication skills Strong attention to detail, critical thinking, and problem-solving skills Ability to show initiative, organization, and judgement

Voyage Healthcare offers the following benefits:

Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP)


Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA