Job Description

The following position is to serve as a Systems Specialist as part of DENSO's North America Production Control Engineering (NAPCE) department. NAPCE serves DENSO's North America Group Companies in support of Production Control & Logistics operations and systems Mgmt.

An updated resume is required for consideration

Position Responsibilities:

Process Improvement & Training

Oversee operations analysis to identify areas where the user and/or system can be improved. Identify best practices for standard jobs in North America with a focus to strengthen weak areas. Identify training opportunities and system improvements required to share the best practice across DENSO North American plants. Create and maintain user documentation (e.g. user manuals, training documents, etc.) for North America Production Control and Logistics operations and systems. Conduct user training to improve user knowledge and maximize the users' ability to effectively use the systems and processes.
System Design

Study user jobs within DENSO MRP system, gather user requirements and create detailed user specifications that will be used by Information Systems (IS). Develop detailed test plans and compete testing to confirm IS development was correct, report and problem solve any issues. Work with all North America DENSO Plants on implementations to prevent impact. Manage all customer requirements for shipping to our TIER 1 customers. Ensure EDI Loading, Customer labels, Master labels and ASN's are in specification. If a customer requires change, utilize new specifications and work with IT to develop.
Project Management

Create project schedules, test plans, system testing, user training, user manuals, and problem reporting for project team and management. This activity can range from large projects that have multi-department project teams to smaller projects that are completely self-directed.
Problem Solving

Oversee Helpdesk type support for system issues related to user understanding. Work closely with North America Information Systems and users to troubleshoot critical system issues (e.g. customer orders & shipping, supplier orders, etc).

Required Qualifications:

Bachelor's degree or higher in Engineering, Computer Science or Supply Chain Management Professional experience developing knowledge in production planning, material planning, supply chain management, customer ordering/shipping, inventory management, warehouse management and supply chain risk management. Experience with 3 rd party System providers a plus (Oracle ERP, Adv. Planning Systems)

Required Sills:

Kaizen-Mind based on the views of other DENSO Group Companies in North America from user's perspective to gain benefit Strong ability to lead and negotiate with other DENSO Group Companies. * Strong documentation skills to assist DENSO Production Control standardization