Job Description

Overview:

The Supervisor, Talent Acquisition (TA) Operations leads the onboarding function and oversees core onboarding activities, including background check adjudication, system processing, and new hire orientation. In addition, the supervisor owns department-wide TA reporting and analytics, developing and maintaining dashboards, performance metrics, vendor utilization reports, and presentations for leadership. This position also serves as a subject matter expert (SME) on the applicant tracking and onboarding systems.

Salary Range: $65,000 - $87,000

What We Offer:

Tuition Waiver

: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses

Paid Time Off

: Competitive paid time off programs for employees (Vacation, Sick, Flexible)

Retirement Matching

: 50% match on the first 6% of your contributions after 90 days

Paid Parental Leave

: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby

Competitive Insurance

: Health, vision, and dental coverage for you and your dependents

Pet Insurance

: Competitive coverage for your furry family members through ASPCA

Health Plan Enrollment

: Eligibility starts first of the month following completing one full month of employment

Responsibilities:
Oversee the complete onboarding process, from background check initiation through new hire orientation + Monitor adherence to standard operating procedures
+ Ensure compliance with policies, regulatory requirements, and legal statutes
+ Proactively identify gaps or delays in the process
+ Recommend and implement improvements, streamline workflows, and enhance the candidate experience
Prepare data-driven insights to TA leadership and key stakeholders. + Lead TA reporting and analytics; Deliver periodic insights on assigned metrics
+ Create and manage dashboards, scorecards, and regular reports (e.g. recruiter activity, onboarding metrics, time-to-fill, etc.)
+ Analyze trends and performance data
+ Identify issues and recommend process improvements
+ Monitor, and report on, performance and utilization of TA department technologies
Serve as the subject matter expert for TA systems, including ATS and other onboarding platforms + Directly partner with HRIS and IT teams for systems support and updates
+ Maintain data accuracy across all TA system platforms to ensure reliable reporting and compliance
+ Collaborate with vendors and internal teams to support onboarding processes, troubleshoot problems, and explore opportunities for improvement
Provide reporting support for audits, compliance reviews, and cross-functional initiatives Develop on-going knowledge base content to support consistent service delivery Create and maintain TA training and process documentation in shared folders, with clear team ownership and regular reviews Establish/maintain a high performance team of professional, motivated and engaged staff utilizing effective training, performance management and career-development activities while leading them to achieve established business results and performance metrics Recognizes and rewards employee contributions and achievements Other duties as assigned

Qualifications:

Education / Experience

HS Diploma or GED (required) and seven (7) years progressive talent acquisition experience (required) - or - Bachelor's degree in Business, management, Human Resources, or related field and three (3) years progressive talent acquisition experience (preferred) Minimum of three (3) years' experience working within an enterprise level ATS (required, iCIMS preferred) Specific experience in education, or other highly regulated field, and multi-site, multi-state environments (preferred) Minimum of two (2) years experience in a people management, team lead or supervisory role within HR and TA (required) Administrator experience with ATS and other recruiting tools (preferred)

Skills

Advanced proficiency in Excel (pivot tables, formulas, charts) and PowerPoint (executive presentation building); Skilled in building executive-ready presentations using PowerPoint or Google Slides Independently manage complex tasks and projects Coach and mentor junior team members Analyze problems, evaluate alternatives, and implement effective solutions Present ideas in a compelling and structured format to diverse audiences Demonstrate refined listening skills and emotional intelligence Facilitate training sessions and cross-functional meetings Drive consistent results in a fast-paced environment Leverage enterprise-level tools and systems to streamline processes Create new and better ways for the organization to succeed Develop people to achieve their goals and support organizational success Navigate complex policies, processes, and organizational dynamics with ease Operate effectively in uncertainty and ambiguity Work independently, escalating complex or high-impact issues Drive innovation to improve organizational success Develop others to achieve individual and organizational goals Navigate complex organizational dynamics with confidence Perform effectively amid uncertainty and ambiguity

Abilities

Able and willing to: + Communicate, think, learn, and reason
+ Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
+ Safely ambulate and/or maneuver when on-site at Company locations
+ Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills Ability to maintain confidentiality and manage sensitive information with discretion Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously Ability to gain, understand and apply information and data as it relates essential functions of the position Ability to foster long-term relationships with stakeholders Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises. This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation. * No travel required