Job Description

Posting Details



Interviews are anticipated to be conducted within two weeks of closing date. >

This job posting may be used to fill multiple vacancies.



Our Vision



Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.



Our Mission



We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.



Our Goals



Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.



Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.



Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.



Build the best team in state government by supporting employees' continuous growth and wellness.



Why does the job exist?

The Program Management Supervisor will:

Manage the management of the Income Support Division (ISD) Systems Bureau of staff managing the Technical Aspects of CCSC;



Manage Research Operations Analysts with the Help Desk within the Automated System Program and Eligibility Network (ASPEN) Operations Bureau for Enhancements and/or Maintenance and operations.



How does it get done?

The Program Management Supervisor is responsible for:

Supervising ISD Systems Bureau office staff, monitoring work productivity, ensuring compliance with federal laws, state laws, and HCA policies and procedures;



Project management for the multiple and various projects for the Systems Bureau, manage a workforce management team that is responsible for data and technical aspects of CCSC, Oversight of various Vendor contracts, Help Desk Activities, Maintenance and Operations, User Acceptance Testing;



Coordinating with cross discipline teams to ensure project requirements, deadlines, and schedules are on track;



Facilitating change requests to ensure all parties are informed of the impacts on schedule and budget;



Providing support to ASPEN Deputy Bureau Chiefs and Staff Managers concerning program policies and HR issues;



Assisting the team to identify potential areas of improvement and promote activities to support the necessary changes.



Who are the customers?



Health Care Authority (HCA) staff;



Contracted Vendors;



Other State Departments or entities;



HCA and External Customers.



Ideal Candidate



Health Care Authority (HCA) staff;



Contracted Vendors;



Other State Departments or entities;



HCA and External Customers.



Minimum Qualification



Bachelor's Degree in a relevant field of study from an accredited college or university and six (6) years of professional level experience with a tactical impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling ten (10) years may substitute for the required education and experience

Employment Requirements



Must possess and maintain a valid New Mexico Driver's License.

Working Conditions



Office setting, exposure to Visual/Video Display terminal (VDT) and extensive computer and telephone usage. Some travel will be required.

Supplemental Information



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Agency Contact Information:

Erica N. Trujillo. Email



For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.



Bargaining Unit Position



This position is not covered by a collective bargaining agreement.