Job Description

At

Axia Women's Health,

recognized as a Great Place to Work for a 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of over 400 providers across nearly 200 women's health centers in New Jersey, Pennsylvania, Indiana, Ohio, and Kentucky. The rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

Location:

Carmel, IN

Hours:

Monday-Friday 8:00 am-5:00 pm

Supervisory Responsibilities:

Directly supervises front desk personnel. Responsibilities include assigning and directing work; appraise performance; resolving problems; interviewing and training new and existing staff.



Essential Duties and Responsibilities:


Provide leadership guidance to non-clinical colleagues, and support to maintain high levels of
patient care.
Lead the orientation and training of new PSRs, ensuring they are familiar with care center
protocols and procedures.
Manage supply inventory by monitoring and maintaining stock levels of supplies, place orders as
needed and ensure proper organization of inventory to support operations and avoid shortages.
Coordinate the scheduling of non-clinical staff to ensure adequate coverage for care center
operations and patient flow.
Review and modify physician patient schedules to resolve conflicts and ensure efficient patient
flow, while making changes to improve workflow.
Develop and manage non-clinical staff schedules to ensure proper coverage across shifts.
Adjust staffing based on patient volume and care center needs.
Lead the orientation and training for new non-clinical staff, ensuring that colleagues are
knowledgeable about protocols, procedures, and best practices.
Provide ongoing training to enhance the skills of the team. Review and evaluate non-clinical colleagues, providing feedback and identifying opportunities for
professional growth. Implement professional strategies to improve efficiency and effectiveness
Partners with management to actively support recruiting efforts. Lead weekly team huddles and co-lead quarterly staff meetings with manager. Serve as a pivotal leader within a three-tier management structure, driving alignment and operational excellence across all levels.

Full Time Benefits Summary:

Full time benefit-eligibility beginning the first of the month after hire Immediate 401(k) matching contribution with no vesting period Generous PTO offering with additional time off for volunteering Choice of multiple medical insurance plans to best meet your needs Access to Axia providers at little to no cost through Axia's medical insurance Axia-paid life insurance, short term and long term disability Free counseling for colleagues and family members, including parents and parents-in-law Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more!

At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences.



In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.

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Education

RequiredHigh School or better

PreferredBachelors or better
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Skills

PreferredPSR Experience Proficient in Microsoft Office Suite Multi-Tasking & Prioritizing Customer Service Knowledge of billing & med insurance Strong Written Communication Communicate well with healthcare staff Managed 1-15 colleagues Builds effective relationships
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Behaviors

PreferredDetail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Team Player: Works well as a member of a group Leader: Inspires teammates to follow them
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Motivations

PreferredAbility to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization Goal Completion: Inspired to perform well by the completion of tasks Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.